Unable to remove mobile configuration

New Contributor

I have pushed a config profile to my macOS devices to restrict certain settings. It pushed successfully but after the fact there are devices I need to free up from these restrictions. I un-scoped them from the config but the restrictions are still present on their device.

When I check the profiles on the device in system preferences the config is gone. Is there a way to flush the restrictions being enforced by this config in Jamf binary?


Contributor III

i have been instructed by jamf support in the past to push out a profile explicitly allowing what used to be restricted in the old profile - in essence double allowing it.