Unable to upload to Jamf Admin

SeanNolan
New Contributor

Hi All,

I'm trying to upload a packaged Mojave installer and receiving the below error.

Smaller packages upload fine - there's nothing in the logs to suggest the connection is timing out either so I'm not entirely sure how to troubleshoot this.

Also - when trying to upload via the JSS it also fails, this time with the error 'the file could not be parsed'.

Any ideas?

a042a05431f24d749a63487cb9c82f8e

5 REPLIES 5

lee_stanford
New Contributor II

Having the exact same problem here. Did you ever figure it out?

Thanks.

mm2270
Legendary Contributor III

Not sure if AWS has the same limitation, but I know the JCDS has a 5GB file size limit for uploads. Since the macOS Mojave installer is ~6.5 GB that could be the issue.

vanschip-gerard
Contributor

Anyone figure this one out? I have been in contact with Jamf and they claim it should be working. Trying both through web interface and the admin app. Web uploads ok but then fails checksum after pending. The admin app will do its checksum, pass, start uploading but then fail at 99%.

naya
New Contributor II

This is still happening. Both failing, Web interface and jamf admin app.

naya
New Contributor II

@vanschip-gerard try using Safari it's uploads it successfully.