Users tab shows "Access Denied"

[ericjboyd]

When I first checked my permissions i had to add my permissions to access the new settings, however I still can't access the Users tab next to the Computers and mobile devices tabs.

JSS is running on a windows server, and we updated the root.war file. did we need to also need to run the jamfsoftware.sql?

[gburgess]

Are you running as a logged in admin on the server? I thought I saw someone in another thread have this issue as well. And by that I mean your "Privilege Set".

[BluestemUSD205]

I had the same problem and when I went in and looked at my account it was set to "Custom" but I had all privileges. When I changed it Administrator and signed out and back in it started to work.

[kkinsella]

My account was also custom, but even after changing it to Administrator I'm still showing access denied for the users tab. I am using LDAP groups. If I create a seperate login using my LDAP login the migration option appears.

[kkinsella]

My account was also custom, but even after changing it to Administrator I'm still showing access denied for the users tab. I am using LDAP groups. If I create a seperate login using my LDAP login the migration option appears.

[winningham_2]

For me, I had to log in as the Admin (root) account, click on the Users tab and allow it to populate, correct any errors, and then click migrate. Then I logged off.

Then I logged in with my account, which is an LDAP (AD) group that is set to Administrator template privileges, and clicked on the Users tab again and it actually "worked".

[kkinsella]

That worked! The VPP accounts finally showed up to in the global management link. Thanks.

[Wojenski]

Winningham.2's suggestion worked for me also. Had to be done with the Admin account first in order to correct the conflicts and migrate.

https://jamfnation.jamfsoftware.com/article.html?id=362

[pcarrier]

Having the same issue here. Had to go as far as greating a testadmin and then I deleted my standard jss admin account and re-added it.

[dvasquez]

Great that worked for me. The solution presented by @winningham.2

Thank you for the help.

[ooshnoo]

I got in but it doesn't show any users to migrate? And I get no results when searching...