Very Slow Casper Remote Installs

[stevewood]

I'm trying to use Casper Remote to do an install of CS3 DP on a machine. It's been running for the last 15 minutes and it says it is still
downloading to the machine. In fact, it is at 58% of downloading.

Both the server and the machine are on a Gig network. In fact, the server
has both gig bonded on the switch, so there should be a nice fat 2gb pipe
for the files to flow through.

Any ideas why this would be going so slow? It does this on any big install
(CS3, CS4, etc).

Server: 7.3.1 JSS on 10.5.8 (Xserve w/ 2 x 2ghz and 4GB RAM)

Client: 27" iMac on 10.6.4

Thanks guys and girls!

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475

[dderusha]

Steve-

we have seen the same with the larger installs. We were told to try sending it over afp instead of http. We were told to try PKG's.
Neither seemed to make a difference. We also tried caching the package first and that took just as long.

I can copy the package from the casper share to the mac in just over a minute.....but it takes an hour to do it using remote.

We also noted that the "status" does not report properly on copy times and installs.

What we did find, installing the same package via policy is faster. Not really a good solution when someone requests software now.

We feel your pain on CS suites, Quark (I have one sitting on 87% downloaded and I started the quark install about an hour ago.

We also have core Foundry switches that are never saturated or over subscribed. Full gig as well.

More testing needs to be run

Dan

[stevewood]

Thank you Nick!!!

I had seen this on the list before, but forgot about the setting.

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475

[#4]

I too have also found that a pull via Policy can go much, faster than a Remote install.
In that case you can create a custom policy with a custom trigger and then trigger-it via Casper Remote.

Nick Caro Senior Desktop Support Administrator

[stevewood]

Totally get the Policy route and do 98% that way, including custom triggers,
I just was lazy and decided to do it via Remote this time. :-)

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475