Warning/Error during DEP Enrollment

jballengee
New Contributor

We are currently adding our ipads to our cloud instance of Jamf Pro and it is going somewhat smoothly, but I keep running into an warning as the team is going through pre-stage enrollment. It looks like this:

2020-03-18 16:59:58,034 [WARN ] [na-exec-263] [DEPEnrollmentStep ] - Processing device rejection: AUTH_REQUIRED

Except I will get 5 or 10 in a row. Everything looks fine as far as DEP being connected to Jamf so I'm not sure where to look beyond ADE and ASM. This doesn't cause the process to stop, but there are a lot of hang ups while multiple devices are being added. Hopefully someone has run into something similar?

1 REPLY 1

jcvongal
New Contributor

I know this is over a year old but did you find the solutions? We are seeing the same error in our logs. We have iPads that are stuck on the "Waiting on final profile" and will not complete the enrollment. Thank you!