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Forum Posts

Script to Change First Two Letters of Device Name

Hi All,I'm looking to create a script that I can run to change just the first two letters of a Devices name. We currently use Building-student(or teacher) and barcode (all under 15 characters for our AD bind). Since moving to one-to-one this year, I ...  View more

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iOS wipe

We are running version 10.29.2-t1621630998 I am wiping iPads to reuse with new students. Some of the iPads are not deleting out of the static groups they were previously assigned and not all apps are deleting even after I manually delete them from th...  View more

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Pages, Keynote, Numbers Crashing

Two days ago we had a user's M1 MacBook Air brought to us that wouldn't open Pages, Keynote, or Numbers. All three will open for about 2 seconds then crash and macOS will give the "Application closed unexpectedly" message and offer to send an error r...  View more

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Device Inventory not updating Correctly

Hello All, I Have a macbook that will not update inventory. This device was recently updated from High Sierra to Big Sur. When looking in JAMF Pro it shows that the device is checking in properly but hasn't updated inventory since last July. Any sugg...  View more

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Search for devices by Device ID?

Hi everyone! I'm working with another admin trying to clear up some database issues and one of the suggestions is to try to resolve some issues with stuck commands on a bunch of devices. The MySQL database output only gives us the "device_id" field a...  View more

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VPP Invite Managed Apple IDs Cant get ebook to push

Just got my first request for an ebook in the 10 years I've been using Jamf. Of course assumed it worked like normal Apps, but why would anything be that consistent or easy right? I understand we have to send an invite to the user which I have, howev...  View more

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EDU profiles being removed

Beginning yesterday morning, we started noticing commands to our iOS devices that are removing EDU profiles. Nothing in classes or users assignment on the devices has changed, but I'm finding that many devices are losing their EDU profile. I can look...  View more

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Removed App Still Available from Apple?

I just tried to put an App (Glogster) in Self Serve for Mobile Devices and found the notification in Jamf - "This app was removed from the App Store. It is no longer available for deployment. The app was automatically removed from Self Service." I as...  View more

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Classroom and EDU profile

After setting up a new iPad teacher I noticed their classes in the Classroom app were named according to the nicknames set by the teacher. The class icons were color matched with Schoolwork. Also all but 2 of the students were shown as offline.This t...  View more

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How are you managing iPads in your School District?

We are currently using Google as a Cloud identity provider to our JAMF Cloud Instance. We have user groups set up in our Google admin dashboard1. Student sets up iPad, enters schools issued google username and password during setup.2. Apps are scoped...  View more

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Apple TV's continually prompting for passcode

Hey there,Currently at a 7-12 school where we have all students with macbooks and Apple TV's in every classroom for presenting. We have an issue where the Apple TV's are continuously prompting for passcodes during teachers already being connected to ...  View more

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What are y'all's On-Prem File Share Solutions?

Our school is trying to replace an old OSX Server that's pretty much only being used to serve a handful of our staff with an on-prem fileshare. Since it's only utilized by a handful of very vocal staff we're trying to avoid replacing the old server w...  View more

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Profile/certificates cannot be removed after expiry

We loan out iPads, so individual schools often put their own WIfi settings on after the iPad gets to the school.In the last couple of weeks, multiple schools have rung up because they haven't been able to remove old expired profiles/certificates (whi...  View more

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Assigning Admin Rights Big Sur

I seem to be running into an issue with assigning administrator rights to specific users after the Big Sur upgrade. Before I could run a terminal command to assign rights like this: dsconfigad -groups "Domain Admins,Enterprise Admins,Bakersfield Adul...  View more

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Apps randomly delete from iPad

I have one student out of two thousand whose iPad has decided to delete Self Service and several other apps from the iPad randomly. When I check the history of the iPad there is no record of the apps being deleted. I have switched the student to a di...  View more

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Shared iPad w/ Federated Apple IDs

We have our students setup with Federated Apple IDs. I'm setting up some iPads as Shared Devices to use in a pinch. For some reason when I type in an email address is federated and logically would pop up the Microsoft page it does not. Is there anyth...  View more

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Airdropped application was allowed to run?

I received a report today that a teacher was able to airdrop and app from their personal Mac to their school-issued Mac and the app was allowed to run. Clearly I've missed something in my setup. Because teachers cannot run .pkg files on school comput...  View more

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macOS Update Workflow for Headless Clients

We maintain 32 macOS caching servers across our school district and we are looking for a way to apply macOS updates to them without having to VNC into them, login, and then start the update. Unless we're wrong (which is a distinct possibility), it ap...  View more

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Install Big Sur from SMB Share

I'm not sure if this is even possible, but I'm wondering about putting the Install macOS Big Sur app on an SMB share and then I could have computers on network mount it and then just run it off the SMB share instead of having to wait for it to downlo...  View more

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Jamf Teacher Feature Requests (Jamf Pro)

I am a Jamf Pro customer and think Jamf Teacher has great potential! However, our teachers are struggling to fully integrate it because of some missing key features. 1.) We are not enforcing the home screen layout payload so students can customize th...  View more

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macOS Big Sur and Pre-Stage Enrollment

I have run into an issue with brand new Mac with Big Sur. They will not pick up the management profile from our Pre-Stage Enrollment so it will not prompt the user to acknowledge that the device is managed by our district and install the profile. I h...  View more

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Trying to block the chrome zoom localized app

Hey all,We have Macs, iPads and Chromebooks and on the macs and iPads we use the zoom app. I am finding that on the MacBooks, we have users downloading the localized Chrome version of Zoom which is quite watered down and glitches a lot more. Im strug...  View more

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Free Flash Player options for iOS?

Hello everyone. We have 12,000 + iPads deployed in my county and everything seems to be working fine with distance learning so far. We have ran into some issues with our state distance learning option though. We currently have two options for familie...  View more

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Garageband 10.3.5

Since we are not moving to Big Sur anytime soon, I wanted to keep pushing the older version of Garageband 10.3.5. Trying to find a way to push this with VPP instead of the newest version but not having much success. Since the release of 10.4.1 VPP wa...  View more

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No images in Canvas on iPad

Working with Canvas support team we have tried enabling site cross-checking and uninstalling and re-installing the Clever app to no avail. We are not using the Canvas app directly on our iPad platform, we are using the Clever app to sign users in wit...  View more

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