Engineering Department laptops rebooting

upkeepjc
New Contributor

A majority of our engineering end users' laptops have been constantly rebooting and we believe it might be with the JAMF Protect agent.  Here is what our Director of Engineering reported:

 

Virtually all Engineers working on the web-application are experiencing 3-4 computer reboots and crashes a day.

Computers:
Macbook pro
macOS Version 11.14

Applications being used when crash occurs:

multiple node applications running

docker

slack

zoom.us (not always)

postman (not always)

Noticed that issue started after security software was installed. Appears rebooting occurrences are are accelerating. 

 

Has this happened to anyone else running similar dev tools on their Macbook Pros with JAMF Protect?  I have also attached the logs he submitted.

2 REPLIES 2

junjishimazaki
Contributor II

Have you looked at the one of the Macs crash report in the Console log?

Vaid
New Contributor II

Worth checking crash logs from spin dump to find which apps are crashing at the time of restart.