Jamf Protect
Protection from security threats
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Forum Posts

Jamf Protect not updating Stale Records

I recently took over managing our instance of Jamf Protect and its a mess. I linked it via API to Jamf Pro and pushed out the plan and newest agent. The problem is some of the devices have stale records and don't seem to update even after Jamf Pro in...  View more

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Updating current Jamf Protect plan

whats the best appoach to deploy new Jamf Protect plan in to machines?currently we have a Default plan that is deployed to all Macs using configuration profiles in Jamf Pro. I want to either deploy a new plan that has tamper prevention enabled or edi...  View more

  • 202 Views
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Jamf Trust -> Uninstall

Hello,what is the best way to remove Jamf Trust from the devices (macOS)?The configuration is quickly deleted, but what about the app? We have rolled it out via the App Store using VPP licences. Thank you  View more

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CIS Level 1 Controls, NTP and flat battery

I recently had a test MacBook Air on which I had deployed Jamf Protect and also used Jamf Compliance Editor to generate CIS Level 1 controls for macOS Sonoma - all via Jamf Pro.Jamf Pro, Jamf Protect and the CIS Level 1 controls had all been successf...  View more

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Jamf Trust - Activation on Windows not possible

We have the problem that we cannot activate Jamf Trust on any of our Windows computers (all Lenovo devices).As described in the help, we install Trust via a "Generic UEM for Windows" installation.Trust is installed correctly, but activation does not ...  View more

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Jamf lock but still in ABM

I think I know the answer already but wanted to give it a shot here. I have a machine purchased in June 2023 from a employee that departed the company in November. On the last day part of the procedure is an IT team member will Jamf lock the device n...  View more

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Testing Jamf Protect- and it blocks our domain

I've taken the introductory classes on Jamf Protect / Radar and gotten it setup. So far it seems okay, I have it on about a dozen machines. It shows installed, they show up in protect as active, seems to be working. Today on my main test unit, I've n...  View more

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Jamf Protect Compliance Project

Hello everyone,I'm new to Jamf and Jamf Protect, and I'm experiencing some difficulties creating profiles to ensure compliance with the CIS benchmark. While I've managed to make some profiles, there are specific baseline policies that I'm uncertain a...  View more

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Jamf Protect not connecting with jamf pro

HelloI have an issue with jamf Protect not linking to jamf pro, i have followed all the steps recommended in the training however jamf protect is not connecting with ANY of the computers within its scope, however it is displaying connected users in t...  View more

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Jamf Protect Down ~ 10/31/2023

Is the Jamf Protect Dashboard inaccessible for anyone else right now? I cannot login, getting unexpected error. When logged in, getting slow loading times & "unexpected error" pop-up at the bottom of the window.This is occurring across 3 separate env...  View more

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Software Installation reporting

Hello,I am looking to create a custom analytic that will alert when a software installation occurs. I found this: custom_analytic_detections/app_bundle_installedIt does work and creates alerts, however it alerts on everything installed and there are ...  View more

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Jamf Protect Remediations and smart groups

Hi everyonei'm trying to understand the best way to configure Jamf Protect with our jamf instance. I set up a smart group in jamf to alert users about security issues and that works fine.Unfortunately the jamf protect documentation is a bit incomplet...  View more

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Jamf Self Service issue with apps installation

I'm trying to push Sophos onto a machine through Jamf Self Service and when I click install it says done but the app doesn't install. I've packaged Sophos using Composer and use the same .pkg for a Sophos policy which is pushed out to all the devices...  View more

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Firewall Whitelist for Jamf Protect?

Hello,We employ Jamf in a facility where a large majority of our computers are offline / do not have access to the internet. So far, we've had no issues with our Jamf Pro deployment by following this guide to make sure that the necessary traffic is a...  View more

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