Devices Inventory not loading

[tumSuden]

For a few weeks now the Devices / Inventory page is often not loading. The menu is not showing at all and the frame for listing the devices is showing a loading circle. It happens as soon as you click on Inventory.

This goes on and off. Some days we can access the devices, some days we can't. The computer we use to login doesn't matter (Windows, Mac, iPad, different browsers).

Other pages like Automated Devices Enrollment are loading without problems.

Any ideas?

[GeoffCoope]

I had this issue Sunday too.  Monday it was fixed.
Maybe the browser cache needs clearing when it happens again. 

[mhodgson]

I had this same problem after I had enabled the New User Interface under Organizations - Settings - Appearance. If that's enabled try unchecking the box. Disabling it made the issue go away. I logged a feedback ticket reporting the issue, but have heard nothing further about it.

[mhodgson]

I should also say that the problem was exhibited on multiple browsers and multiple devices. Disabling the setting once fixed them all, so for me it was not a device/browser issue, it was caused by the new interface.

[tumSuden]

Thanks a lot, I didn't know we could go back to the old interface (I do not really like the new filters anyway).

I now changed the setting, although today the page loaded regardless.