Posted on 01-25-2024 06:16 AM
Dear community,
I´ve got following problem:
When erasing a device and wanting it to return to service afterwards, I use this configuration:
Return to Service is checked, a valid network configuration is scoped. The option:"Install MDM profile after erasure" is NOT checked, because all our devices are registered in ASM. The documentation says:
"If the device is registered in Apple School Manager, the MDM configuration can be omitted."
Now when I confirm these settings, I get an error in the activity log saying "Für „Wiederinbetriebnahme“ ist ein MDM-Profil auf diesem Gerät erforderlich." Meaning: "A MDM-profile on the device is required for "return to service"". No erasure takes place.
So I cannot use this option, although it is described this way in the documentation.
https://learn.jamf.com/bundle/jamf-school-documentation/page/Return_Device_to_Service.html
Does anybody experience the same problem or knows a possible solution?
Thank You in advance, Daniel
Posted on 05-15-2024 03:52 AM
Hi
Yes! I have a script that was working last time I tested it, and now suddenly I'm getting this error...
Please let me know if you find a solution!