Posted on 09-26-2024 02:27 AM
Solved! Go to Solution.
Posted on 11-05-2024 01:14 AM
The problem is solved by tvOs 18.1
Posted on 09-27-2024 04:59 AM
How old are the Apple TVs? Are they connected over ethernet or wifi?
Posted on 09-30-2024 02:46 AM
Most of them are 4 years old, some are 1 or 2 years old. They are connecter over ethernet.
Posted on 10-08-2024 07:37 AM
We have been working with our Apple rep. It is an issue on Apple's side. I suggest opening a ticket with Apple as they are actively investigating it - we have 825 out of our 1400 ATV's updated...
Posted on 10-16-2024 06:41 AM
I just got notified in my open ticket that they identified the core problem and have made changes to address the issue. They are asking to test beta 5 18.1 to see if it is resolved. If you want to test for yourself.....
Posted on 11-05-2024 01:14 AM
The problem is solved by tvOs 18.1