Updates and shared iPads

IT-Toenning
New Contributor

In all of our years of using JAMF School with shared iPads, we have had to manually reset a large number of iPads with each update. Even with the last update! This took us three days of work with two people. What's wrong with you that after years you still can't figure out that the JAMF School update function doesn't work with shared iPads? We're going crazy with iPads here!

And yes, we know about logging out users and clearing the cache before updating!

Annoyed greetings from Germany

3 REPLIES 3

AJPinto
Honored Contributor III

Myself, I would not so much blame JAMF. I would blame apple for an absolutely miserable OS update workflow that relies on end user input to cover its shortcomings.

MarioStoehr
New Contributor II

We have the same problem and haven't found a solution yet

KPH
New Contributor

Same issue in Luxembourg ! 
Update crashes during the installation. Have to do the update with the Mac. 
no solution here ? 
Best wishes from Lux