Jamf Nation Community

Jamf_dbeeney

Hello, I am trying to test the automated enrolment process via ABM to Jamf Pro, when trying to complete this process I receive the error MDMResponseStatus error 500. I have manually added a couple of devices to ABM, switch their MDM assignment to poi...

Jamf_dbeeney

After a few back and forth with Jamf Support, we have identified the issue. It is the fact we were using an "Enrollment Customization" with the Prestage Enrollments to why we were getting the error "Enrolling with management server failed - Unexpecte...

Jamf_dbeeney

I have raised a support case to Jamf, hopefully have a fix and answer to this soon. I will post our fix in case others experience this issue and error.

Jamf_dbeeney

I have created a new Automated Device Enrollment profile with a new token but still receiving the same message. The device appears in ABM, I select the MDM server. I leave it till it shows under the Automated Device Enrollment profile, I restart the ...

Jamf_dbeeney

Hey XuHao,I have read a fair bit and seems fairly common just not experienced before myself till now. When removing all records from ABM and Jamf, I have been waiting 2-4 hours before attempting again to help make sure it's cleared. Yes, would be gre...

Jamf_dbeeney

Hey Trix,I appreciate your time and help on this, just to confirm this is a Jamf Pro cloud instance. I can confirm the "Automated device enrollment" token hasn't expired and was recently setup. I will refresh the token anyway just to rule this out. W...

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