Within the Policy, under the Self Service tab I'm assuming we have the
box checked for "Make the policy available in Self Service"This would
allow the user to go to Self Service to trigger the policy. Another
thing I notice is you have the Enrollment...
If you log into your Jamf account on https://account.jamf.com do you see
an Organization listed beneath your name? If not that account hasn't
been tied to your organization. If you reach out to Jamf Support they
should be able to assist you with that...
Is the package successfully installing? You could try manually resetting
the authchanger to make the correct login come up:
sudo authchanger -reset -JamfConnect Th...
For general communication, the APNs is the only thing that matters.
First thing to confirm is can you push an Update Inventory to the
device? When was the last time it reported its inventory? Is the APNs
expired? If it was renewed recently we can che...