Jamf Nation Community

For some years now we've been encountering the odd mac where even though newly-enrolled, the local admin password does not work. With no way to login, we were reduced to Recovery Console, wipe and re-enroll. To mitigate this we created a backup admin...

Send the Wipe command from Jamf Pro to a Managed MacBook Pro running Catalina yesterday. The MacBook immediately booted to the lock symbol but the 6-digit code did and still does not work. The Management history on the MacBook's Inventory shows the 6...

I have a test MacBook Pro that I issued a Wipe Computer Command to. The MacBook now starts up with the lock symbol, but the 6-digit code does not work. The code is correct as up until yesterday i could see it in the device's management history, and t...