Jamf Nation Community

Not a Jamf Pro issue, but Jamf Pro does hightlight it. Four years ago when we got our first Silicon Macs, we occasionally found the odd machine which we couldn't log on with our admin account. Password wobble. We never found our the reason and just w...

For some years now we've been encountering the odd mac where even though newly-enrolled, the local admin password does not work. With no way to login, we were reduced to Recovery Console, wipe and re-enroll. To mitigate this we created a backup admin...

Send the Wipe command from Jamf Pro to a Managed MacBook Pro running Catalina yesterday. The MacBook immediately booted to the lock symbol but the 6-digit code did and still does not work. The Management history on the MacBook's Inventory shows the 6...

I have a test MacBook Pro that I issued a Wipe Computer Command to. The MacBook now starts up with the lock symbol, but the 6-digit code does not work. The code is correct as up until yesterday i could see it in the device's management history, and t...