I've got a serious problem regarding managed apps. I've purchased apps
selecting the "managed" option. I received notification from Apple that
the apps were ready. I've scoped them to a group of iPads. Users see
then in Self Service but when they try...
I apologize in advance if this issue has been dealt with in a different
discussion. I'm running JSS 9.4.rc3 and have an iPad with an app "stuck"
in Self-Service. The progress indicator spins but the app doesn't get
installed. I've removed the device ...
Thanks to everyone for the replies! I'll try having students turn on
automatic downloads and will view the video provided by Malcolm.
Students do all have Apple IDs that have been confirmed and they can
install apps using the VPP redemption code meth...
One other note - users have no trouble installing apps I've purchased
using the option to upload VPP redemption codes. They see the apps in
Self Service and tap to install them. It's only managed apps that are
not able to be installed. The show up in...
Thanks again. Would you mind describing the steps for #3 in your reply?
My users have been finding the apps in Self Service but when they try to
install I see a message in JSS in the Manage screen for their device
saying "Pending. The app is not avai...
Thanks for your reply. When purchasing apps with the "Managed" option
rather than the method involving redeeming VPP codes it didn't look like
there were invitations involved (at least didn't see the option) - the
app simply appears in the Self Servi...