Jamf Nation Community

Unfortunately, they only give them to you during training courses now. 

They only give them to you during training now. :(

I use “iMazing”. Let me know if you have any questions or need any help. 

Hi! I apologize for the late reply. We figured it out shortly after I posted this... it turned out to be an issue with one of the iOS releases.. I can't remember which one.. I think it might have been the 15.0.2.

My team and I ran into a similar issue.. we just learned that it is only affecting Facetime devices in our ICU running iOS 15.0.2.. anything less than that works.