Jamf Nation Community

To clarify, the experience we'll be launching soon is not the experience anyone has today. We'll be providing more information on the enhanced support experience in the very near future!

Sorry for any confusion! What you see in Jamf Account today will be changing soon, but as long as you're able to log into Jamf Account you're ready for the upcoming change.

We haven't made any changes to the experience quite yet! If you're able to log into Jamf Account today you'll be set when we enable the new portal experience. 

You'll still be able to access support via email and phone, no changes there! If you'd like to create, view, or update your tickets in the new portal view, you'll soon need to login via Jamf Account.

Excellent idea! Look for more information on this very soon!