For the life of me I cannot see what is the issue with my CSV. It is
stating I have altered the Header of the csv which nothing has changed.
I have even tested by downloaded the template, added one line of change
manually, saved and tested yet still ...
I have a workstation that was recently wiped for troubleshooting
purposes. The user's profile was supposed to be copied ahead of time but
it appears it did not copy over completely before the wipe. Now there is
files missing that need to be recovered...
I am trying to figure a way to export all the user data from ASM. Our
current SFTP file is not the same as one from previous import and I need
to cross reference the data. I didn't see a simple solution on ASM to
export, anyone have ideas?
I've been trying to figure out a way to utilize this new service across
our mac devices that still require LDAP user authentication. Has anyone
else successfully got this to work?Right off the bat I cannot figure a
simple solution of injecting the ce...
Hello everyone, This is our first year in which our students will be
graduating and keeping the Macbooks they have been assigned. I am
looking for other schools or businesses that have done the same process
or similar. What was your method of releasi...
This is the last information they gave me. The fields required to
pre-exist in Freshservice, for the asset updates to be captured from
Jamf into Freshservice. Fields to check: 1. Department 2. Used by
(user's profile) 3. Location Problem is Locati...
I am still working on the issue but a bit tied up with our distant
learning tech support. Last thing from them they were stating that the
Name; Location; Department need to be the same from JAMF to
FreshService. I replied back what exact data is it p...
I've been waiting for a month now for this to be resolved. Last email I
received was 6 days ago stating he is pushing up to their engineers. I
replied stating we are all concerned about this and need it resolved
soon otherwise they are losing custome...
I would like to jump on any updates if you all get any. I have been
using FreshService for about a year. We got it to initially update the
very first time using it but since then we just have that sync error and
the assets are out of date.I sent anot...