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matteo_bolognin

Just an update on this to regroup thoughts.Starting with Self Service 11.2 (released 14 November) both MANAGEMENT_ID and UDID key in the app config are required Verify the self service app config matches this: INVITATION_STRING$MOBILEDEVICEAPPINVITEJ...

matteo_bolognin

The MANAGEMENT_ID have always been optional.With the latest release of Self Service, it looks like it's mandatory now.

matteo_bolognin

Depending on how you're deploying Self Service (Apps&Books, manual install etc), there's example plist config here: https://learn.jamf.com/bundle/jamf-pro-documentation-current/page/Jamf_Self_Service_for_iOS.html

matteo_bolognin

I'd recommend to check the same.Editing the app with the key pair should be all what's needed.Upon saving, you should see MDM commands called "Settings - Managed App Configuration" starting to be sent to devices that will pull down the new config and...

matteo_bolognin

@doekman check for Self Service app > App Config > in the plist if the below key pair is missing:MANAGEMENT_ID$MANAGEMENTID If it's not present, add it and save. Then quit and re-open Self Service.

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