Hi all,I'm planning to use Software Updates in Jamf Pro for our MacOS users. I see there's an option to download the updates but defer installation and the ability to enter an integer for number of deferrals. How are these deferrals measured? Is there a default amount of time between each attempt? I've tried looking through documentation and the forums but haven't found clarity on this.

Hello, I'm looking to deploy an app that is not on the app store. The application is Splashtop and this app is used to remote into our Macs. In order for us to remote into our users Mac, we have to send this link and have them download the app. I wanted the process to be easier and just have this application downloaded onto all of our work Macs. Would there be a way to create a script to download this application directly from their site (still learning bash and a bit new)? Or would this be better to create a package through Composer?  Any feedback is appreciated. Thanks in advance!

I'd like to set a photo that's in a specific folder on each computer in my environment to be the screensaver, with the "classic" style. I'd also like to set it once, and then allow users to change it if they wish. I thought this would be a simple endeavor, but have not had any luck figuring out a successful method. Has anyone done something similar in their environment?

My executive leadership requested that we deploy a desktop picture to all computers, but they do not want it showing on the lock screen. I created a package for the image with Desktoppr and it works perfectly... Except that it changes the default lock screen and screensaver to be the same image. We also do not want to lock the image, users should be free to change it to whatever they want. My question is does anyone know how to set the lock screen image independently of the desktop picture? Can it be done with a script or a plist? 

I'm trying to deploy Safari to our test group, but for some reason it keeps failing. I use the same policy I just switch out the PKG. I'm getting the below error message. I've redownloaded and uploaded the install, but it's still failing. I'm plugged in to power, have good connection.   Installation failed. The installer reported: installer: Package name is Safari17.3VenturaAutoinstaller: Installing at base path / installer: The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “Safari17.3VenturaAuto.pkg”.)

I am repeatedly throughout the day getting the following popup from "Profiles/MDM" saying:Profiles/MDM wants to make changesEnter your password to allow thisWith no other context or explanation. I've looked at my the jamf policy history logs and I don't see anything that would explain it and I'm not just about to give my password to a generic-looking popup like this.I have noticed that I can trigger the popup by running sudo jamf recon very reliably, so Jamf remains my biggest suspect, but I still don't know what's causing it, or how to make it stop. As far as I know, others have not seen this.Restarting my computer did not make it go away and spelunking through Activity Monitor has not illuminated anything, at least not to me. Looking to see if the community has any ideas?Thank you!

Hi all.I wonder if anybody of you have some nice additions to the Actions section for the Menu Bar item for Jamf Connect.We currently expand this topic to our needs and I wonder what you guys might have configured there?Thanks

Hey  I am on version 11.1.1 do you know when jamf updates cloud-hosted version of jamf pro keen to use some of the new features? Thanks  

Hello All, We dont have any restriction of AirDrop app for macOS.But we cant connect two macs through AirDrop to share files. Both are Sonoma OS, one is Intel 2019 MacBook pro and another one is Apple Silison M1 2020 model. Just curious to now if this issue persist only on Sonoma and what is the fix? I ran the below commd on both macs but no luck sudo defaults write /Library/Preferences/com.apple.mDNSResponder.plist NoMulticastAdvertisements -bool false  Any help will be appreciated! 

Hi All,Can someone give some advice on deploying waves audio plugins on Lab Macs?Thanks in advance

Hi All,With Installomator SAP Privileges is installed -> added to Dock. There is also installation of an PPPC with DockToggleTimeout.mobileconfig from the website. But If I want to Toggle to admin nothing happens. What am i missing?thanks

Hey all,I have a request from the business side of our operation and tbh i'm not very sure where to start!It has two parts to their request - "We need 'Printer Name' hostname to be resolving from 'Mac Address' - MAC addressLater we need the script that queries currently installed printers on a Mac machine and runs removal of them and re-installation using hostname." If i look into our current printer setup within Jamf, it looks pretty standard - they are added by IP (i.e. ipp:x.x.x or ipd:x.x.x). I'm sure i could work out the script part in the end, but really i have to idea how to enlist a printer in Jamf (and self service) through DNS rather than IP. Has anyone had any experience with this in the past?Many thanks!

Hi there,I'm looking at starting to leverage the Mac Apps tool in Jamf (Computers > Mac Apps > Jamf App Catalog). My only concern is that there doesn't appear to be a way to specify the application version.For example, if Slack just released version 4.36.138, we would like to roll that version out to a specific few users to test to make sure that nothing breaks company wide. Once that is confirmed we would then like to be able to push that version out to the whole company.Moreover, should something break down the line, we would also like the ability to revert back to previous versions (essentially maintaining historical versions of each app that we support).With our current process, we can do this through patch management, but that still requires the individual packaging of each application through Composer. It's very possible that I'm missing a step in this, but I can't seem to figure out how to do this via the Mac Apps feature.Any guidance would be greatly appreciated, thanks!

Hey All,I am taking over as JAMF admin for my organization and running into a worry, our renewal for our APN is coming up in a couple of months and our rep sent me a video on how to renew it. While watching the video I saw that if I use a new AppleID to create that APN that's different from the prior one it will break communication. What does that entail, the user no longer works for our company and it is under their email. Is there a way to assign a new Apple ID without breaking communication or am I out of luck with this?

So we have Google LDAP connected to Jamf. It's working great for populating User & Location information, etc. However, I'd really like to leverage 'Directory Service User Group' to scope stuff. It just doesn't seem to be working. I've tried to do some reading and I've found people saying it's unreliable. When I go to Cloud Identity Providers > Google LDAP > and do a lookup of myself or others + and also search for a group name - it correctly returns that I'm a member of ___-staff group. There's a specific policy I want to exclude for this staff group. I can go to exclusions for this policy > Directory Service User Groups > search for the staff group I'm apart of > it finds it, and I add it. After doing that, I still see my computer as pending like it's still in the scope. User & Location info is accurate, my local account matches LDAP user name, etc. How are people future-proofing scoping? My other option is to hand-build Departments in Jamf that match Departm

Is there a way to update Outdated Devcies? I have a lot in my Jamf Pro dashboard. Any tutorials or walkthroughs would be super helpful!

Are there any tools for retrieving and downloading existing scripts that are currently stored on the JAMF server? 

So we have file maker pro with some automation through applescript, and our newer macs arent prompting us to allow this automation.  Is there a way i can push this allowance through jamf? 

Hello, I wanted to know how we can push out an app to Users we know need it and to users that may need it.

Our security team has some questions about the Jamf check in process and I have been unable to find the specific details regarding a switch. The command is: "/usr/local/jamf/bin/jamf policy -event CLIENT_CHECKIN -stopConsoleLogs" and the switch is "-stopConsoleLogs". Does anyone happen to know what exactly this switch does and why Jamf would want to stop the console logs? Thanks!

hi there, we have issue with the jamf connect new version not updating. and i was wondering can we manually download as dwg file and install manually? since the mac users aren't able to conenct. they do have the newer license added. 

Hello, I'm trying to figure out a way to restrict users from deleting the profile under the VPN & Device Management -> Mobile Device Management.It really wouldn't make sense for the users being able to remove the management after being supervised and managed.I went through the restrictions under the blueprints but I couldn't find the one to restrict this.Heard about the prestige enrollment but I don't know where I can access that, if there is one for Jamf Now. Thanks.

Hey all, Quick rundown is that users log into the machines using Active Directory accounts and it creates a mobile account upon login. What I am looking to do is delete the user cleanly while also removing the shared information. I am aware that I can use sysadminctl to remove the user and alot of the information to move forward. The current issue is that this wasnt done previously and was using dscl to remove the user and then an rm command to remove the home folder. I am currently trying to remove the remainder of the users off of the computer which is the SharePoint and Group in Directory Editor to clean these up to move forward without a complete image. I can do it manually in terminal using the full filename. I will post what I am currently trying to use to remove the information. It may not be perfect but I am running into issues with the commands. Please let me know if there is anything that can be done to correct this or any insight. Also if I have anything completely wr

JAMF seems to think that my iPad has a different version of an app installed depending on where in JAMF I look for this information. The iPad itself reflects 13.9.1, but the Smart Device Group that filters on "App Short Version" doesn't capture this device because the "Short Version" under "Inventory > Apps" shows "13.4.1". If I check under "Management > Apps" it shows the correct version that is installed. How do I get the Smart Device Group to match against the field under "Management > Apps" and/or get Inventory and Management to match? Thank you  

i am starting to lose my mind a bit here.I am attempting to rename a few PCs that didn't get renamed during enrollment to: firstName lastName - serialNumberTo my understanding, there is a policy setting under maintenance to "Reset Computer Name" that should allow me to fill in the Computer Name field in the Inventory and it'll update the computer's name upon checking in.However, when I tried that on a test computer, instead it renamed the machine to "Macbook Air"I see that there's a simple script that can be done:jamf setComputerNameI can also add a switch to it, i.e.: jamf setComputerName -useSerialNumberBut I can't find any confirmation as to whether I can use multiple switches at once.I would like to, ideally, know why the Reset Computer Name policy isn't working, but failing that I would like to be able to have a command that is basically: jamf setComputerName -useFullName " - " -useSerialNumberAny help would be greatly appreciated.