HiDoes anyone know how to fully restrict an app using the safelist and blocklist payload in Jamf School? I added the path and it kind of works, but our students are Administrators on the computers so all they need to do Is click "allow once" and then use their admin login. this kind of defeats the whole purpose of blocking apps in Jamf. I also noticed that renaming the blocked app to anything else enables the user to use the app, is there any way around this? 

Creating a report of our Apple TVs you are able to include the wireless mac addresses but there seems to be no option to include the wired Mac Address. Has anyone found a way to include the wired MAC in a report?

Hi, I want to have a dynamically updating swiftDialog UI appear in the login window. Each disparate part of this endeavor goes fine: swift dialog works, my launchagent works in the loginwindow domain, I can even get swiftDialog windows to spawn in the login window! Success, right? No. As soon as you bring this commandfile business into it, it stops working entirely. I’ve captured error from the /usr/local/bin/dialog script, and it reports that the “loginwindow” user cannot open the specified command file. I understand this to be a symptom of the sandboxing inflicted on the loginwindow process. I cannot find a combination of file locations, permissions, and owners that would allow me to get this working. So… I just have to ask: is this possible whatsoever? Am I barking up the wrong tree here? Could using Outset maybe make this possible?

Hello,I am trying to make a LaunchDaemon that will run a script I packaged in composer when it sees that MDM profiles have been removed from the machine.The idea is to make it easier for our end users to be enrolled into JAMF from our past MDM. As I understand it there might still be some user interaction needed but we are trying to make it as seamless as possible given that wiping is not really an option on our side nor do we have the bandwidth among the team to be able to this. In essence we deploy the package and the plist files to the end users machines(using current MDM), and when the machine becomes unmanaged from said MDM, it kicks off the process of running the pkg which contains a script to renew MDM profile. I think if the pkg is signed then we should not see too much need for user interaction. Let me know if this is feasible. Our other thought was to create a swiftDialog that walks users through

Hey guys, Anyone know of a way to transparently do this on Mountain Lion or (pushing it) Lion? I've gone through the fdesetup options in Mountain Lion and nothing stands out.

Platform Single Sign On extension (PSSOe) is a framework built into macOS introduced in 2022 with the release of macOS Ventura.  Intended as an extension of the Extensible Single Sign-On extension (SSOe) for cloud resources, it adds the optional functionality of syncing a local macOS UNIX user account password wi

Hi everyone,Does anyone know if there’s a way to block or remove Google’s AI Overview feature when using Google Search on an iPad?Our customer is currently using Safari as the browser. I’ve seen that adding “&udm=14” to the search URL can disable AI Overview on desktop browsers, but as far as I know, it’s not possible to edit the search engine URL in Safari on iPadOS.Using a different browser or switching to another search engine could work, but that feels a bit excessive.Has anyone found a workaround for this?

So I posted asking for help on this here site with a script to automatically force log off users after 30 minutes and to wipe the desktop. A helpful soul provided me with something which does that and deletes the profile which does clear the desktop. Unfortunately that would not work for the people requesting this and they came back with a new wrinkle: they wanted 2 desktop shortcuts to a couple of websites which need to be preserved when the log out and wipe takes place.I thought I found the right way to go which works in Terminal as well as when the following lines are in their own script in Jamf.find /Users/libuser/Desktop -type f -not -name "Click Here to Open a Ticket with ITS.webloc" -and -not -name "Library Homepage.webloc" -exec rm {} \;killall loginwindowThe problem is, the find command doesn’t run even though the killall loginwindow one does. If I can just get the find command to run then I’ll be all set. I

Anyone else out there noticing an issue where updating iPad to 26 is logging users out of their Apple ID’s??

In our Jamf Protect tenant, we have a multitiude of devices that have been retired and no longer in use.  They still show in Jamf Protect unless we manually delete them and skew our results. Is the correct process to keep our Jamf Protect Computers inventory tidy to manually delete them from Jamf Protect?  Does Jamf Protect have any auto-expire policies?  For example, if disconnected for 6 months then purge device from Jamf Protect.

Is there any Jamf Pro API (not the Classic API) that allows retrieval of the membership of a given static computer group?I found the endpoint GET /v2/computer-groups/smart-group-membership/{id}, which returns the membership of a smart computer group, but I couldn’t find a corresponding endpoint for static groups.If there isn’t a Jamf Pro API for retrieving the current membership of a static computer group, what’s the recommended way to add a computer to an existing static group using only the Jamf Pro API?

Dear JAMF Support Team,We have configured NDES on our internal Root CA and verified that the iPad can reach the NDES URL (https://ip/certsrv/mscep/mscep.dll) — communication is working correctly.For testing, we created a new SCEP profile in JAMF School and pushed it to the iPad. The Root CA certificate payload was successfully pushed and is reflecting on the iPad.Issue: The client certificate is not being issued. There is no certificate request appearing in the Certificate Authority. Communication between iPad SCEP profile and CA is not occurring as expected. Steps already completed: Root CA certificate pushed to iPad via JAMF School → verified installed. NDES installed and configured on Windows Ente

Issue:Jamf Pro / Jamf Protect CIS Level 2 profile is blocking AirDrop on my MacBook.Profile:Sequoia_cis_lvl2-security.firewall Firewall: Enabled (incoming connections restricted) Stealth Mode: Enabled (ICMP responses blocked) Problem:With this profile active, AirDrop detects my MacBook but fails to connect. The firewall blocks incoming connections needed for transfers.Request:Looking for a way to allow AirDrop while keeping the CIS Level 2 firewall policy in place — ideally via a Jamf exemption or configuration tweak that preserves compliance.

Return to Service is working well for our loan devices, but unfortunately we can no longer use the Jamf Reset app as it destroys the necessary wifi profile.  The app has been a great time saver when returning devices, and we’d like it back in servic.We should be able to modify the app config with something like     <key>ReturnToServiceEnabled</key>    <true/>Tried that and it didn’t work.  Has anyone had success with this?

Hi,We’re using Jamf Radar and I created a group where internet access should be completely blocked except for a few allowed sites (internal tools and Jira, mostly).At the moment, full blocking works as expected. I then added some test domains under Custom Rules with "Allow" selected, but they’re still being blocked.What’s strange is that a domain like reddit.com, which is allowed via a custom rule inherited from the root level, works fine. But any domain added directly at the group level doesn’t work, even if the rule looks identical.Is there a known issue with group-level custom rules not applying correctly?Is there a better way to block all internet traffic for a group and only whitelist a few domains?Thanks,Michał

I uploaded the Protect plan to Jamf Pro configuration profile. I was wondering if Protect also works on devices? I tried to upload the same file to the devices but it ends up failing. If there is any documentation for deploying to devices, please point me to it!

We have a wireless network name with an underscore in the name which has not been a problem until now. We are unable to edit the scope for the configuration profile. The page does not load properly and when clicking the add button a spinning icon appears but the search input box and list of computers never appear.  

Got platform SSO working with Entra on 15 and now that 26 is out, trying to get registration during setup working.  Keep getting the following error during setup: Unable to Sign-InThe single sign-on extension could not validate the domain.  Contact your administrator to help get single sign-on set up.

To install Creative Cloud at my company, end users are directed to the Adobe Creative Cloud website (https://www.adobe.com/creativecloud/desktop-app.html). Every two weeks I get a report from our Security team listing device vulnerabilities. There's frequently a fair number of devices that need one or more Creative Cloud apps updated. I started emailing users individually, reminding them to update their Creative Cloud apps. Wondering if there's a better way, because emailing users and following up when they don't respond is too manual and too time-consuming. Curious how other admins approach this.

Today, we’re excited to share news regarding Jamf’s next chapter. We’ve entered into an agreement with Francisco Partners (“FP”) to acquire all the outstanding shares of Jamf. FP is a leading global investment firm that specializes in partnering with technology and tech-enabled businesses. You can read the press release we issued here. We believe, as a private company, we will have greater flexibility to support our goals and drive continued, sustainable, long-term growth. Notably, this is expected to include increasing our investments in innovation and M&A and accelerating the value that we pro

Although I'm just about to build it for testing, i've seen random posts & mentions that umad no longer works in Ventura, let alone Sonoma.   Does anyone have alternatives they can suggest to move users without erasing?  I'm shooting to maintain the overall idea of UMAD with a dialog box that walks the user through the steps to install the new profile.    

We have one user with a Macbook Pro M1 Laptop. Big Sur is installed on the machine and the logged in user is a Mobile Account and has admin rights. File vault 2 is also enabled.Deployment was some month ago and everything worked fine. Two days ago the user approached me as he was not able to login with his account credentials at home. He was in the office yesterday and after I logged in with my local admin account everything was fine and he could work. So told him to also to update his Big Sur installation from 11.2.x to the latest version 11.5.2. But as he tried to enter his password the following screen states that Authentication is disabled.I grabbed this screenshot from the internet cause our dialogue is in German.Anybody have seen this? Where does this come from and how can we fix this? I would greatly appreciate your help.Thanks

Has anyone had to upgrade phones and switch AT&T service from the old device to the new? The current phones are mainly iPhone 12 and iPhone 12 mini with physical SIMs. The new phones will be iPhone 16e. Everything old/new is supervised and none of them have AppStore or AppleID/iCloud.In the past we moved from SE 2020 to the 12, but in that case we just moved the SIM over. This time it isn’t an option. There are a few changes in Jamf Pro I am considering:Change our Prestage to display the “Add Cellular Plan” during iOS Setup Assistant. Update our default iOS restrictions payload “Modifying cellular plan” and “Modifying eSIM settings” from Disabled to Enabled.I am not sure the first one is strictly required, but my testing with an iPhone 12 we cancelled the line for previously doesn’t display the options in Settings unless I enable the eSIM modification. Are there any other settings I should look out for?ATT says they are pre-registe

Has anyone else encountered this yet and has a fix or work around? On the lock screen of an iOS 11 device (that is managed and supervised) a box appears at the bottom that says "This device is managed remotely. You can leave remote management in Settings." This message could be very bad if students see this. Has anyone figured out a way to remove the message or even modify it? I'd be happy leaving the first sentence and removing the second :)

When using Erase Device in Jamf School and using the Return to Service option, all goes well except the device is remembering its former user, which is not the behavior we want.We want it to be unassigned. I can’t figure out what setting I’m missing and have tried many combinations, but attached is the current enrollment settings for our School instance. There could be other settings somewhere else I’m hoping someone can point out to me!I’ve fixated on playing with two settings on under Enrollment with no change.We’ve always had the Assigned Owner option unchecked, which seems like the obvious culprit but since we haven’t had it checked is baffling. I’ve playing with the Location setting as something to try even though I wouldn’t think it would affect this. Our default was Do not change user’s or device’s location during enrollment.Please point out my obvio