Before we get too far into this I want to say one thing. I am not a medical or mental health professional. I’m a Jamf Engineer who has thought a lot about this but by no means am an authority on the subject. The following article is my reflections and not any type of mental health treatment. Now that that’s out of the way…here we go! Nobody goes to school to be a Jamf Engineer or Admin. The vast majority of us ended up in this field because we like to tinker with things, eventually break them and are forced to fix them without any help or education. For a lot of us, we ended up in this field by doing other things in a job where we do have formal training.When you fix what you’ve broken, you feel great. But when you can’t fix it, some of us give up, others seek advice, some keep plugging along to find the solution.  But what happens when you end up in a corporate environment and you have to tackle things that you inherited, need an upgrade or you just need to do maintenance, most of it

Hello everyone,I’m having trouble configuring Microsoft AutoUpdate (MAU). I created a test profile, but the timer isn’t appearing. I suspect there might be an error in my configuration.Here are the details:Preference Domain: com.microsoft.autoupdate2<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"> <dict> <key>AcknowledgedDataCollectionPolicy</key> <string>RequiredDataOnly</string> <key>ChannelName</key> <string>Current</string> <key>DisableInsiderCheckbox</key> <true/> <key>EnableCheckForUpdatesButton</key> <false/> <key>HowToCheck</key> <string>AutomaticDownload</string> <key>IgnoreUIOpenAfterInstall</key> <true/> <key>UpdateChe

Hello Jamf Nation, I have not updated Jamf connect on my clients since 2.4.0, If I were to update now with the jump to 3.3.0 is it OK to make the jump, or should I step up versions.  I have not had a bunch of time to read through the release notes of each.A quick summary would be great. Thanks stiv

Hi Guys! Is there a simple, and effective way to change a hostname of a joined Mac via Jamf? We have a little bit too much "David's MacBook Air" going on :)

Hello all,  It looks like Private Browsing is no longer blocked by the Content Filtering Configuration Profile for iPads after the newest iOS update. Has anyone else run into this issue or does anyone know a work around to block Private Browsing on iPads through a different configuration?  Thanks!

• Combining Apple’s PSSO and Jamf Connect for Secure Mac Management• https://www.patrickphang.nl/index.php/2025/08/27/combining-apples-psso-and-jamf-connect-for-secure-mac-management/

Okay so I’m going to lead this off with a few things - we’ve been diving into the how on this product since we came across our first issue on Monday of this week and let me tell you, it wasn’t an easy find (thanks for my cohort for finding the issue).IF you’ve had SSP show up with no account management appearing (like seriously - disappeared, gone) and the Jamf Connect menubar gone…..and you have kerberos configured….then we are kin.What my cohort found is that in /Users/$currentUser/Library/Preferences/com.jamf.connect.state.plist, there’s a setting called PasswordExpirationRemainingDays.  IF this number is negative (e.g.: wasn’t able to check against AD to poll a new ticket), then Jamf Connect menubar will crash and the account management pieces in SSP will fail to load.Manually setting this to a positive number will cause another ldap poll to get the corrected information and all is better (until it happens again).  Seems to be a product issue in SSP/Jamf Connect, but I haven’t seen

What is the distinction between Simple and Multiple password types in the inventory field?

Hi All, so i’ve had an issue for a few months, I’ve been trying to find the bash command line to turn on accessibility keyboard, so looking around in ventura this was easy to do and now the location has now changed, main thing is i don’t where. As i work in a school some teachers want on screen keyboard when they connect to the white boards, so i wanted to add an option in self service to deploy a shortcut to the keyboard

Hi all,Has anyone else placed a block for tvOS 18 but updates are still occurring?In an environment of 600, soon to be almost 1,000 Apple TVs, we didn't set them up to not auto update due to at the time, Jamf's Update commands didn't work successfully in our testing.We want them to update, but not immediately. 

 Even when Erase All Content and Settings is restricted, the option “Erase This iPad” still appears during sign out.Will it be possible to restrict this as well?The same behavior occurs even when using a Managed Apple Account...

Hello.Users are unable to sign in to Office 365 apps upon launch.  The login window is blank.  Logged in as admin with settings disabled, the login windows load without issue. Any ideas on what I’m missing?Thanks,

With Jamf Pro 11.20, support the next major Apple operating systems on the day they’re released, configure simplified setup for Platform Single Sign-on (Platform SSO), and enforce new restrictions!Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements.Thank you for your continued support and feedback!

I am a complete Jamf novice. A third party organisation setup our environment.We have a Blueprint called Block USB applied to All Managed Clients. It has multiple policies (see screenshot). I want to make an exemption for one of these managed clients, but only for the USB blocking element, so the user can access a external hard drive. I want the rest of the policies to continue being applied.What’s the simplest, least risky way of achieving thing? Screenshot: https://ibb.co/2YR6Y1df Thanks

Download the MATLAB DMG Installer:Visit MathWorks and log in with your MathWorks account.Download the MATLAB DMG installer for macOS.Mount the DMG and Run the Installer:Double-click the downloaded DMG file to mount it.Open the mounted DMG and run the InstallForMacOSX.app.Log In with Your Company Account:When prompted, log in using your company MathWorks account.Choose your license from the available options.Select Advanced Options:Before proceeding with the installation, click on "Advanced Options."Choose the option "I want to download without installing."Download the Installation Files:The installer will download the necessary installation files to a folder and then move to /private/tmp/MatlabR2024aCreate the Installer Input File:Navigate to the folder '/private/tmp/MatlabR2024a' and locate the installer_input.txt file. Edit this file to include the following parameters:destinationFolder=/ApplicationsagreeToLicense=yesoutputFile=/tmp/mathworks_install.logenableLNU=yesIf depl

HelloHoping some point me in the right direction I have recently packaged Avid media composer all seems fine. Im trying to manage some of login items which live in system settings > general > login items.Have been able to use teams identifiers for most of them and thats worked ok. As anyone had experience of ones that seem to link to launchdaemons.Been trying get them lock down so they show “ The setting has been configured by a profile” I though a custom jamf json schema might work. Have had a go at creating one and pushing it out via config profile, but something isnt quite right.You cant use team id as it not signed is my understadning,  not sure it helps that they come from undentified developers as well.Thanks in advanced  

Hi I’m trying to set a wallpaper for Apple Tvs in a school. I’ve set a configuration profile which locks the Apple TV in the conference display mode. I’ve also created a smart device group where i’ve uploaded a test jpg file, but it doesn’t want to pickup the wallpaper. Does anyone have have suggestions?

So with the concern of data being send to chatgpt, how do we disable Apple Intelligence and chatGPT integration using JamfPro (Cloud) in macOS 15.1?

Parallels Desktop 26 was recently released, but whilst attempting to deploy it to users using Jamf Pro I quickly identified that the traditional deployment method which Parallels are providing using their deployment package does not work beyond Parallels Desktop 20. And as Jamf also don’t provide an App Installer for Parallels Desktop 26, this lead me to look at alternative deployment methods. The result is that I have created a scripted process whilst will download & install the latest version of Parallels Desktop 26, then a license key is also fed into the script, the activation of Parallels Desktop 26 will also be performed. Below is the script that I want to share incase any other Jamf Pro admins are stuck with trying to deploy Parallels Desktop 26. #!/bin/bashcd "/Library/Application Support/JAMF/tmp"# Update variables. These shouldn't need to change for each update dmgName="ParallelsDesktop.dmg" dmgLink="https://link.parallels.com/pdfm/v26/dmg-download/?experience=enter_key"

Hi,I recently set up a new Windows Distribution Point and am now trying to connect to it via the Jamf Sync App, but cannot get a connection. I see the DP in jamf sync, but it only asks for a password, not for a username. No matter what password I use I always get the error Message “Failed to load the … distribution point: cannotGetFileList”  Unfortunately the new jamf support is pretty useless as there is not more option for me to communicate in english. All communication is automatically translated to german, but the translation is not that good so I often dont quite get what the supporter wants to tell me. Just english would be much better for me.

Hi AllI'm currently conducting research on Jamf Connect 3.0 as part of a project at work. I'm looking for any recommendations, insights, or resources regarding: How Jamf Connect 3.0 works Best practices for deployment Compatibility with existing systems (macOS versions, identity providers, etc.) If you've had any experience with it or know of helpful documentation, I'd appreciate any input you can share.Thanks in advance!

Can someone help me with a script or payload any option to enable screensharing on specific app like Teams / Slack or Zoom - Automatically from Jamf or Mosyle- we are using Mosyle for managing MAC'sNote: User: With out manually clicking on it.If yes, please help me with the same.

Hello everyone We are trying to deploy FortiClient VPN only from this link https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/76cde386-1f8c-11ef-8c42-fa163e15d75b/FortiClient_7.4_Jamf_Deployment_Guide.pdfthe Application installed perfectly but we have issue with configuration of the app1- To grant FortiTray permissions to load and grant network access.2- To grant full disk access to load the following FortiClient processesI have made the same as what they mentioned in the pdf but the user get popup to allow them.what I want is:1- These configuration only install if they install FortiClient.2- Not popup any thing to the user when install FortiClient to allow for permission3- If someone can please shared with me the configuration.

Trying to create a new project for Jamf Compliance Editor and every location I choose to save the project I get an error "The selected directory does not seem to be valid. Please select a valid one." The location is where I have previous Compliance Projects. I have tried different versions of the app and have the latest version. Any Help?