I've learned that it's possible to inject new configuration to MDM managed application using MDM so that the managed app configuration changes that are pushed down from an MDM server appear in NSUSerDefaults.This capability is described here : https://developer.jamf.com/developer-guide/docs/application-and-custom-settings Then I can add an observer to be notified of any changes occurs in NSUserDefaults.The app configuration will be stored in the following key:com.apple.configuration.managed A usage example can be look like this :if let managedConf = UserDefaults.standard.object(forKey: "com.apple.configuration.managed") as? [String:Any?] { if let serverURL = managedConf["serverURL"] as? String{ return serverURL } }However, what prevent another entity from modifying the configuration outside the MDM... as I understand NSUserDefaults are writable even from terminal so there's no limitation to just push new configuration which are unauthorized.an example of

Hi everyone, I am having some problems on Configuration Profiles for 802.1x EAP-TLS. I would really appreciate some suggestions. Currently, we are using two Configuration Profiles for the same SSID.CP1: A "Computer level" profile that obtains a computer certificate from SCEP, obviously the computer certificate is stored in the system keychain.CP2: A "User level" profile that obtains a user certificate from SCEP, which is stored in the login keychain. Before a user logs in for the first time, CP1 is used to connect to WiFi. After a user logs in, CP2 installed and authenticate again using user certificate, which changes the IP address to another vlan according to user group in AD. The problem is after reboot, there is no more WiFi connection at login window. Seems CP2 overwrites CP1 so at login window, the computer is trying to apply CP2 which uses user certificate in the login keychain that is not available before user login. I have tried the following but no luck:1. tick the box "

I'm watching the release video, I am reading the release notes, I am reading the Jamf Pro documentation page and I still don't get it - does macOS onboarding replace the current workflow for installing and running Policies, Configuration Profiles and Applications, does it delay their installation until after Self Service has started? I have some pretty...fragile workflows all depending on each other, like the installation of Company Portal and Jamf Connect at Prestage, and configuration profiles for most managed applications. Does "macOS onboarding" just toss all that out and replace it, or is this yet another way to install and launch policies, configuration profiles and applications? Or have I misunderstood completely? 

Currently implementing Jamf Connect and have encountered an issue with Conditional Access.  When logging in Jamf Connect displays the below error message."Access has been blocked by Access policies.  The access policy does not allow token issuance."After speaking with our Azure Administrator, I'm being told the Mac is being picked up by a CA that prevents Unknown devices from connecting.  The policy does allow Android, iOS, Windows and macOS devices to connect.  We're seeing the Mac having no "Device info" under 'Activity Details: Sign-ins'.Device ID, Browser, Operating System are all Blank.Has anyone else seen this?

I have 2 macs that do not have the FileVault key showing in their Disk Encryption page. I set up a policy to renew these keys. When it was done executing I ran sudo jamf policy command and this error popped up. What did I miss in the policy that prevented the authentication error? Any help greatly appreciated!  ? 

My org has setup persistent alerts for JAMF so critical alerts (such as "You are no longer enrolled in MDM") are not missed; however we have thousands of employees getting daily persistent alerts for Chrome/Slack/Grammarly/Skype/etc app having an update available. This is a huge productivity hit in aggregate and I expect all JAMF customers are hitting the same issue. Is there any feature to be able to separate between Critical alerts and random notifications from JAMF ? 

I've got a few weird things happening in JAMF, I'm assuming this is not by design.  Say I create a new smart group, I give it a name, I don't scope anything to it, then save it, when I go back to the list of smart groups, the membership count is automatically 200 or more devices.  That does not seem like a feature anyone would ever want, atleast by default.  I've got another weird issue going on also, but we can start here.I appreciate your time and help!  Have a great morning!

How are you guys handling this situation User a has a Macbook and creates Time Machine backup of all his data. This computer is enrolled in Jamf.User a gets a new MacBook and wants to transfer all of his data and settings to the new computer from his Time Machine backup. Normally (before having Jamf) he would use migration assistant to transfer his data from the old to the new computer. As far as I know with jamf it would cause to mess up the MDM profile.How do you guys handle this situation? After migrating the data just do a new self enrollment?

Hello can someone please send me pictures of how your erase-install script is set up inside of Jamf Pro. I can get the script to execute locally on the test machine, but when I try to add it via self service it will not execute.. I have the Package downloaded and added to a Policy as well as the script attached and the Execute command of: /Library/Management/erase-install/erase-install.sh --update --reinstall --cleanup-after-use --check-power ...I have tried it with just the package, I have tried it with the script and the package, and the script alone and still no success. I have read the Jamf Pro section of the script  GitHub about 30 times and still can't find a solution trying to execute it on a computer with Sonoma 14. via the self service... the icon will show but when click nothing happens If you have it running Properly I would appreciate if I could get pictures because Im stumped. 

Hey everyone,I wanted to know if there is a smart group  i can create that shows all locked computers Or create a policy or extension attribute that can lock devices based on a users computer that has not been checked in for a long time I do not want to use the Jamf API key. 

Hi All! I am kind of in a weird situation and curious to know how everyone is handling BYOD. Here is the scenario:We manage all company owned iOS devices through Jamf. We use Entra ID for SSO everything (mostly). Currently we do not have a good workflow for BYOD restrictions. I have been testing enrolling BYOD iOS devices directly into intune using Intune Company portal app for iOS on personally owned devices, and then setup CA Policies based on mdm profile or any attributes that enrolled devices can be filtered with. We want to provide the same level of access to Jamf enrolled (Company owned) devices as well.Problem: Entra or Intune does not have any way of knowing the difference between a personally owned device and a company owned device that is managed by Jamf. We ask user to register devices through MS Authenticator app so the devices are in Entra as “Microsoft Entra Registered Devices” for both company owned and personal.Solutions that I can think of so far:We setup device compli

These are the download links for the standalone Safari 17.2 installers Apple released today (2023-12-11): Safari 17.2 for macOS Ventura: https://swcdn.apple.com/content/downloads/44/38/052-15649-A_KZBNFQSITY/ysi6vwkrh10exv80t27dqyh0id90f5102l/Safari17.2VenturaAuto.pkg Safari 17.2 for macOS Monterey: https://swcdn.apple.com/content/downloads/38/10/042-89473-A_9Y87AOEFV3/yx5d55apw0z2bxm7gv3na7xljbpjbpghvk/Safari17.2MontereyAuto.pkg As is normal with current major macOS releases updating Safari to version 17.2 on macOS Sonoma requires updating to macOS Sonoma 14.2.

Hi, I have deployed a login window profile to display additional system information from the login screen.It works perfectly in Ventura but not in Sonoma. Anyone experience this?Thank you

I have a preboot script that I install on my Macs to initiate some Jamf policies but it requires Rosetta 2 to be installed prior. I usually pre-install Rosetta with "softwareupdate --install-rosetta --agree-to-license" but with 13.5, you now get this error: "Package Authoring Error: 032-69584: Package reference com.apple.pkg.RosettaUpdateAuto is missing installKBytes attribute" and my preboot script package fails to install.Has anyone else experienced this with macOS 13.5? 

Hey all, I'm using (trying to use) Adobe Cleaner tool deployed via Jamf policy to uninstall CS6 from our iMacs. The trouble is that it opens a UI for the logged in user where they have to click accept for the EULA. Does anyone know how to get this to install and run from a command or script without user input? I've tried this: sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS From this resource: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Hi everyone,I’m a little bit stuck with setting up Updates via declarative Device Managment on MacOS and iOS.Fiddling with this for weeks without it working at all, I finally realized that when I set MacOS Updates to “Scheduled” and define the version explicitly, then this seems to work. The MacBooks get a new entry in the MDM Profile where it states, that this version is to be installed on the specified date. Additionally the user gets a notification that the update is scheduled and the MacBook even just installs the update on the specified date.. So.. YAY! :)But for iOS I have no such luck. I know, that “Download, install, restart” as well as “Download and defer” does not work on iOS due to it not being supported. So for my understanding it should be possible to set it up the same way as for MacOS: Schedule and define the version. But there is nothing happening on the devices and to be honest: I have no idea where to check, if the action was successful or, if not, why not..I als

I'm trying to create an extension attribute to report back ipv6 addresses but not having much luck... So far I got this... Anybody had success with doing something similar?

I work for an MSP and we use Jamf Now to manage a clients iPad devices. With Jamf Now we have it setup to auto update applications but we have noticed this feature will not work when the app is open. They use these iPads to access there EHR and they always have the app open. Most of them lock the ipad with it still open. This prevents the app from updating even if we manually push the update to the device, it won't install until they close the app.I have looked at Jamf's documentation on auto updates and all I see is you can turn it on. No option to set a time to update.Is there anyway we can force apps to update at 3am while they are not using it?

Dumb question I know, but I can’t find a straight forward answer for some reason

Hi.A couple of days ago I checked the "Jamf Remote Assist" checkbox in settings->security and was looking forward to finally have remote support in Jamf again, but then I ran into a pretty strange problem. After the Jamf Remote Assist PPPC was pushed to all Macs (no scope, just on or off) we are having strange issues with Outlook (16.x versions). We need to push "send and receive" in order to get mails. Normally the mails would pop up as soon as you receive them, but no more. It seems something is blocking the incoming mails?. Could this be a firewall thing?. I tried to get some answers from Jamf regarding what exactly happens when you check "Jamf Remote Assist" but so far no luck.Any advice? After I deselected Jamf Remote Assist, any new machines that I enroll works fine, but now I have 90 machines that doesn't :-( Thanks

according to jamf protect I am supposed to set computers to keep the install.log file for 365 days, does anyone know how you can do this, preferably in a policy or config profile so it can be done on a larger scale.

We have an issue where an Extension Attribute value is becoming hex code in a Configuration Profile. To give a bit more background, we use Cisco Umbrella for web filtering. In order to identify the user to Umbrella, we use a Configuration Profile which contains an Extension Attribute which is mapped to userPrincipalName from AzureAD. For most of our end users, this populates correctly in the format "username@company.com". However, in a few cases it becomes "username@company.com". "@" is the unicode hex code for "@". Looking at the Computer itself in Jamf correctly displays "@". Does anyone have any suggestions? Is this related to an old bug of PI-006195?

"Perhaps it's just me, but it appears that softwareupdated became more stable around macOS 13.4. Is it still causing crashes or hangs on your Macs? What about in Sonoma? Has Apple officially addressed these issues?Do we still need to use 'launchctl kickstart -k system/com.apple.softwareupdated' in a policy nowadays? Is this still a common practice?"   

I'm facing an issue with the Mac onboarding process using Jamf. The problem arises when configuring a machine on ADE Prestage – the remote management profile displays correctly. However, after installation, login is restricted to admin credentials only. This is because we are deploying a local admin account from Jamf Pro, and any attempt to log in with other user credentials is unsuccessful.    It's worth noting that this issue occurs within the internal corporate network. On the contrary, successful logins are possible on public networks or personal hotspots

I'm needing to delete a ton of Smart Device Groups but they all have apps associated to them.  How can I delete these groups without having to go into each one and remove the apps first.  I have 80+ groups and do not want to do each one manually.