Having a issue with scripts not saving when clicking the save button. Basically the button does nothing (leaving the page and Jamf asks if I really want to leave the page so I know its been edited) I have tried firefox, chrome, safari. Not sure what's going since nothing has changed on our end and everything has been working fine for months,

Hey folks, this is my first post here and we have Jamf Pro since 2 weeks. We have a customized Teamviewerqs.pkg which is deployed to all computers. At the first start the window with Eula prompted. Is there a way to block it or accept it with a config in background? Cheers

Hi,I work at a private K-12 school with students that can be forgetful. Every now and then we need to change a user's password via the Google Admin console (user forgot, info leak, etc)We rolled out Jamf Connect this school year, and we're realizing that when we change the password via Google Admin console, Jamf Connect no longer works. If we try to have the user sign in with the Jamf Connect google window, it will try to open a verification window that refuses to accept the new password.Our fix is to use the local admin account, sign in that way, then use the local admin to change the user's account password to the new password. Is there any Jamf setting that would allow the Jamf Connect feature to change account passwords upon sign in? Or am I doing this the correct way?

Hello AllWe are runnning into an issue with laptops trying to update OS and being met with an error that states "you need to be an owner to install". Some machines the workaround of "sudo softwareupdate -i -a -R", will install the update but this isnt ideal. All machines are M1 machines, DEP enrolled and going through the same prestage. It seems like its related to SecureToken missing (which might also be causing some FV2 issues) for the user, at least thats what my google fu leads me to.  I kind of remember there being a script out there that could be used to assign a securetoken, we used it at my last place but I cant seem to find it. Any help is appreciated!!!!

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Hi communtiy!When I try to add an app from the JAMF App Catalog to MAC Apps in JAMFCLOUD, I always simply get logged out.Anyone here had a similar problem?Steps:Computers -> Mac Apps -> New -> Jamf App Catalog -> Search App -> Add Then I get the message "You have successfully logged out"Reproducable in multiple browsers.

We use Jamf Connect with MS Entra ID and I have a couple of users who's account will allow them to authenticate most of the time, but occasionally it starts looping where it successfully goes through the username and password stage but instead of proceeding into macOS it prompts them to log in again like the mac just turned on. Over and Over. Jamf Connect is on 2.27 and MacOS 13.x on brand new M1 Macbook Airs.Thoughts?

Nous avons toutes une flotte d'iPad pour qui Airdrop ne fonctionne toujours pas !Tous les iPad en OS 16 fonctionne parfaitement, mais dès qu'on passe en 17 ils cessent de fonctionner...J'ai vu sur le site apple que le problème était référencé, mais il est censé être résolu avec 17.1.2 , malheureusement ce n'est pas le cas !!Y a-t-il une issue ?

Hello, I am new to jamf and our client is requesting that we automate turning off of Natural Scrolling. I have found a script that when run in terminal works perfect and does not prompt the user for anything. Currently this is what I am using:#!bin\\bashdefaults write NSGlobalDomain com.apple.swipescrolldirection -bool falseWhen I go to run this through jamf it just fails and does nothing. I'm sure I am missing something but have racked my brain and cannot figure it out. Thanks in advance for the help.

Hello Jamf Nation, On Saturday, December 16, 2023, Jamf is making infrastructure changes. Please note that during the upcoming maintenance window, your server will be unavailable for 30 mins to 4 hours. Some instances may exceed 4 hours. This essential maintenance will enhance our cloud infrastructure’s performance and security. Please ensure that all IPs in your region are fully open internally to allow all services within Jamf Pro to continue to function. Failure to do so could result in the inability to log in with LDAP accounts, impacts to JCDS functionality or ADCS communications, etc. As outlined in the documentation, ensure this is completed before your migration date so the process is as smooth as possible for all parties involved. Please see the outage windows for our regions below:   Hosted Region Begins Ends ap-southeast-2 15 December at 1300 UTC 16 December at 0100 UTC ap-northeast-1 15 December at 1500 UTC 16 December at 0300 UTC eu-central-1 15 Dec

I have Ongoing policy with Recurring Check-in and Custom Trigger. Frequency is set to "Ongoing". Device is scoped to policy   sudo jamf policy sudo jamf policy -id <xxx> sudo jamf policy -trigger zoom_update sudo jamf policy -event zoom_update   Any of the above commands does not trigger the policy. It shows "No policies were found for the "zoom_update" trigger."  Any suggestions? Thank you

Hello, I downloaded and got the Big Sur installer which is 12.21 GB.When I try to package it with Composer, the pkg is only 15.6MB and damaged. I tried with Composer versions 10.25.1 and 10.26 beta. Do you have the same problem ? Thank you for your help

What is the best way to release a device when it's no longer in your organization? You are able to do it through Jamf School or Apple School Manager, which option should you use?Thanks!

Hello Everyone, Not sure why these config profiles I am using with Jamf connect are failing. Does anyone have a way to remove the failed commands? How can I run JAMF Connect and have no failed commands as the outcome   

Is there a way, on User enrolled devices, to take away admin privileges to be as close to a Pre-Stage enrollment as possible? Just starting to integrate Jamf in with our creative Team , they use Adobe with a lot of plug-ins and file transfer services, I sent out one pre-stage enrolled device and got alot of backlash in blocking the users workflow.That being said, I want to be able to test with a user that I can work closer with but is User enrolled so the circumstances are a little different. Let me know any suggestions , Thanks 

Hi,I created a teacher, a student and a class. In the Classroom App I can see the class and the student and can manage the iPad. in Jamf Teacher I can see the class, but the student's iPad shows "not present". What info is missing?

Can anyone help me with this error I have not been able to find anything on why my MDM profile cert is failing. I am trying to use user initiated enrollment to test some things and getting this return error after my CA Cert downloads and installs.

Helloi am new to JAMF. Since iOS ScreenTime is a piece of crap, I’m looking for alternatives. installed JAMF profile in an iPhone running 12.5.7 for testing. Set up Blueprint. Configured 1 WIFI network. The device is using the blueprint. this iPhone can connect to the WIFI network without problem. Brought the iPhone outside and do some testing. It can still connect to public WIFI networks! what’s up with this?

Hi, I'm new to Jamfu (School). And I have a newbie question:)We migrated with our fleet of school iPads from MDM Mosyle, where we could set up the lockscreen elements very nicely. Jamf's options are more limited in this, so I'd like to make my own custom conf. profile.How do you go about creating a custom profile? Maybe I'm looking wrong, but I couldn't find any best practice on the Jamf website.

Hi,one of my supporting admins moved all devices on our Apple School Manager to one MDM Server by accident. Is there any way to reverse this?Kind regards

I have a small collection of loaner Macs that I need to give to staff, sometimes for a day, sometimes for a few weeks.My current process had been to issue a 'Wipe' command through Jamf. I am wondering, hoping if there's a better and quicker solution. I've read some people say that you could delete the user and their home directory. Would that be suitable?Basically, I just want a way to wipe their data and account without having to re-enroll the device in Jamf over and over. We do use Jamf Connect for our SSO.

Hello All, I was looking for an answer if Venture 13.6.2 is having any issue to connect wifi. Specially for MacBook Pro (16-inch, 2021) Any help will be appreciated.

With some machines lately some profiles won't install. In the management record the error is "The current system configuration does not allow the requested operation."I know Apple silicon machines don't like kexts but not all Apple silicon fails. Confusingly for some that say failed in the management record when I look on the machine the profile is there. I can't tell if I'm making profiles wrong or not.

I'm trying to add a mac with macOS Sonoma via BYOD enrollment. iOS devices are set up correctly and already do work, but when I'm trying to login via Settings -> Privacy and Security -> Profiles -> Work or School account, I'm getting the following error:Did not receive an enrolment profile from your MDM server. Contact your administrator.

Hello Jamf Nation!Jamf Pro 11.1.0 Beta is now releasedWe're excited to announce that this beta includes Remote Assist and macOS Self Service Onboarding along with many other features and fixes. How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once you enroll you'll receive an invitation to join the Beta Forum, click "Join this group Hub" to gain access. Email beta@jamf.com with questions.The beta program is covered by the Jamf non-disclosure agreement; please do not share any information regarding your testing on any public forum, including the non-beta areas of Jamf Nation. Use the Jamf Nation Beta Forum or contact Jamf via beta@jamf.com with any questions. Thank you to all who participate in this program!