We are currently testing Jamf Unlock in our environment. I've found that every time I use Unlock, it keeps asking for Keychain access. Documentation says that it should ask for the password during the first login attempt. I get it every time when I come back from screen lock. Any suggestions or recommendations for a fix? 

Does anyone know how devices would become unsupervised? We've been running into issues and I noticed a lot of these computers weren't supervised, so I ran a report and somehow over 800 computers are reporting unsupervised. We will be wiping all the computers over the summer so it's not an urgent issue, I'm just curious how this could happen.

My company will soon be implementing Tenable for all clients. How can I pull that information out of Jamf Pro and what kind of information will be available?

In Jamf Pro I see that we can add columns like "Packages Installed by Casper" and "Packages Installed by Installer.app/SWU" how can I get that information into my Power Bi Dataflow? 

We have been running Jamf Connect 2.12.0 for many months just fine. I recently installed version 2.17 for testing and it seems to work ok. This morning I saw that 2.18 is available so I installed that for testing. As it just so happened, I needed to change my password, so I changed it via Jamf Connect and it worked great! I decided to restart my Mac to make sure the FileVault password also synced up but when I restarted my Mac running macOS 12.6.1 I no longer get the FileVault login with the icons to pick from. I only see the ID & PW boxes. No amount of restarts brings back the FV icons. It also seems to have forgotten out our desktop wallpaper that we use on the Login screen (without FV).Is this expected behavior?

I am looking for a way to create an extension attribute to show when the last inventory (Recon) was done on a computer.  Any assistance would help and is appreciated.

Does anybody know a script to unlock Energy Saver prefs for non-admins? Thanks,Jared

We recently had a configuration change to our AD domain controllers which has caused an issue with our 10.5 clients. I'm looking at an easy way with Casper to turn off IPv6 on the 10.5 clients. If I take the /Library/Preferences/System Configuration/preferences.plist file from a machine I turned IPv6 off I also get the computer name and other unwanted data. Has anyone tried this before? I'm not a script guru so I haven't ventured down that path. This will be a temporary fix as we're updating the OS for out fall semester. Thanks for any suggestions or pointers.Brad ---------------------------------------------------------------------Brad GunnellsUniversity of IowaInformation Technology ServicesInstructional Services/Learning Spaces TechnologyIowa City IA 52242(319)335-5524 FAX (319)335-5505mailto:brad-gunnells at uiowa.edu---------------------------------------------------------------------

Hi,I have a question about Apple IDs. I am moving my group to JAMF as we purchase new Macs. I have restricted the Apple ID pane in the PreStage config. When migrating end user data from their old Macs their Apple ID info is automatically coming over as well. Is there a way to avoid this on future installs and how would I remedy this situation on the machines that are currently affected? Thanks for the advice. 

A frequently requested feature from Jamf Pro administrators using an Enrollment Complete trigger, Setup Your Mac (1.5.1) adds an additional check to help ensure the built-in macOS Setup Assistant has completed before continuing execution.Version 1.5.1For Jamf Pro administrators using an Enrollment Complete trigger, version 1.5.1 adds an additional check to help ensure the built-in macOS Setup Assistant has completed before continuing execution.Continue reading …

We use Connect with Okta as our IDP and MFA is required for all accounts in Okta. Intermittently, on some devices, after a user enters their username and password the Connect login window will loop back to the username and password screen without prompting for MFA and the user is not allowed to log in. Digging into the Okta logs I can see that the users are entering their credentials correctly and Okta is waiting for a successful MFA response to allow the login. Has anyone else seen this in their environment and if so were you able to remediate it? More Details: We have seen this on devices running Jamf Connect 2.14 as well as 2.16 and macOS versions 12.6 and 11.7

My apologies if this exists elsewhere, I looked through the forum, but nothing seemed to match my scenario. I currently have been deploying OneDrive for Business via VPP (device), but I'm looking to migrate our users to the standalone version. In my experience it seems that the OneDrive VPP app doesn't update via Jamf/MAS, mainly because OneDrive needs to quit to perform the update. Since there is never an alert to the user to quit OneDrive, the app never updates. From my understanding the Standalone version keeps itself up to date, so no need for me to manage updates on it (outside of finding a user very out of date for whatever reason). So here is my question's, has anyone migrated their users from the VPP version to the Standalone version successfully? Are there any pitfalls or things that should be considered for such a change? In your opinion is the Standalone version better/easier to manage as it appears from my findings? Thank you for any help that you can provide!

Hi Getting error while running the below script for getting the macosmonterey installer in applicationsPlease suggest what i am missing here#!/bin/bashsoftwareupdate --list-full-installers | grep 'macOS' | awk '{print ++count " " $0}'softwareupdate --list-full-installerssoftwareupdate --fetch-full-installer --full-installer-version 12.6.1 Install failed with error: Installation failed Error Domain=PKDownloadError Code=8 "(null)" UserInfo={NSUnderlyingError=0x6000032f45a0 {Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLStringKey=https://swcdn.apple.com/content/downloads/36/13/012-90254-A_BJQ1VMPD44/z225i7bzise31eo21e4kgfkafz7zq0q9tu/InstallAssistant.pkg, NSErrorFailingURLKey=https://swcdn.apple.com/content/downloads/36/13/012-90254-A_BJQ1VMPD44/z225i7bzise31eo21e4kgfkafz7zq0q9tu/InstallAssistant.pkg, _NSURLErrorRelatedURLSessionTaskErrorKey=( "LocalDataTask <F5729777-F5DD-4264-AE21-A87B94ACA121>.<1>" ), _NSURLErrorFailingURLSessionTa

Hi,Please check and suggest. getting the below error while running script for mac os ventura updateError running script: return code was 2. Install finished successfully Scanning for 13.0.1 installer Install finished successfully /Library/Application Support/JAMF/tmp/MacOSUpgrade.sh test 2: line 6: /Applications/Install macOS Ventura Beta.app.app/Contents/Resources/startosinstall: No such file or directory /Library/Application Support/JAMF/tmp/MacOSUpgrade.sh test 2: line 7: syntax error near unexpected token `|' /Library/Application Support/JAMF/tmp/MacOSUpgrade.sh test 2: line 7: `echo <password> |'/Applications/Install macOS Ventura Beta.app/Contents/Resources/startosinstall' --agreetolicense --nointeraction --forcequitapps --user <admin> --stdinpass'

I'm trying to set up remote management with Apple Remote Desktop on MacBooks The devices are on a different site, and I need to remotely enable the functions that you normally have to check box, like Generate reports, Restart/Shut Down, etc. Is there a way to do that remotely through a script or something?

Hi!Anyone here that has any experience in setting up Jamf Connect with CyberArk as a IDP for password sync?This password sync used to work in our configuration using a web app that sets a custom claim that is used by Jamf Connect, but this stopped working all of the sudden and both Cyberark en Jamf do not seem to know what is causing the issue and more importantly how to fix it. 

Hello,I created managed Apple IDs for my students in Apple School Manager. After I imported the Users to Jamf Pro and assigned iPads to the users. Now my students need to log into their managed Apple ID on the iPad. But they are also able to log into their private Apple ID. Is there a smart way to only allow them to log into the managed Apple ID?Thanks for any ideas!M. Laurenz

Hi all, I have had to take over a JAMF Pro deployment that had been managed by an ex-colleague. We thought we'd covered everything in his handover, but of course the devil is in the detail!So, I'm trying to deploy Monterey to some of our Macs but the policies and groups aren't working as I would have expected. There is a policy to cache the installer to compatible machines, which shows 40 odd devices in the log. But the smart group to find these devices, which is the scope for the policy to pop the installer in Self Service only shows 4.Also have a problem with that second policy, but maybe it would be better to start another thread for that?I'll be guided by you on that though.Thanks

Hi all, we currently have a bunch of teachers wanting to install and test apps on their own. Previously I pushed the apps to the devices but that is too long of a wait for some. So I changed the restrictions in the profile for those iPads. I now have the app store enabled and installed. I enabled the 'Allow modifying account settings' so they could use their own account for the app store and I have enabled 'Allow app installation through the app store'. Users are now reporting that they can download and install app but they can't open them.I am currently out of ideas to fix this...

Hi there, I know this topic was covered quite a bit but I'm not able to find something that fits our requirements.I'm looking for a script that will rename a devices on jamf to the following format:"FirstName LastName - MacBookModel - S/N"And what is the best methodology to trigger this script, I found that with the previous script when the policy is set to run during enrolment and I left the device at the account creation page for 5 minutes, the device would be named "_mbsetupuser" so to avoid that is there any way to create a custom trigger for a device that was logged in for the first time and have the policy and script run on that trigger? 

Is there a way to find out the bundle ID of a web clip? I would like to open a web clip in Single App Mode. "com.apple.webapp" opens a web clip, but an empty one.I can't view the .mobileconfig either since it's encrypted.

Anyone still using a script to manage order of preferred wireless networks in MacOS 11 or above?  If so is it working?We were using the script from Paul Nelson, but since Apple separated the /Library/Preferences/\\SystemConfiguration/com.apple.airport.preferences.plist and put the known-networks in a separate file in /Library/Preferences/com.apple.wifi.known-networks.plistit seems like all the old scripts to do this are broken

I would like to be able to globally set a few of the Account Preferences for new users that are created. Currently, new users do not inherit any global preferences for their Language & Region, Search Preferences, and Interface Preferences.Ideally, as an administrator I would be able to set the default Search Preferences for Computers, Devices, and Users to "Contains" instead of "Exact Match". Other preferences would be ideal to set, too.Please consider this an enhancement request for Jamf Pro.Thanksrustycc: @duanemaas 

So JCL is working for me in general...I am presented with the login window, I enter my credentials, and my account is created. The real issue is coming from the OIDCAdmin key and my configuration of that. So just to run down everything I have done:- Created JCL enterprise app and made manifest with standard/admin group- Assigned myself as an Admin for the app in AAD- For OIDCAdmin key in the config profile, I have role as Admin. That is the name of the Admin assignment from before on AAD- I set OIDCAdminAttribute to the key in the manifest for admin users With all of those set, I login with that AAD account at the login window, and every time I still appear as a standard user. In Directory Utility, the NetworkUser is set to the correct email. any ideas?

This post is for people who are looking to name their computers to it's serial number. The script can be run with a policy at recurring check-in. Obviously there are multiple ways to set the computer name and the jamf binary can do it as well. If anyone wants to add in the comments what they use for naming computers, I'm sure fellow Jamf Admin's would not mind. #!/usr/bin/env bash # Get the Serial Number of the Machine sn=$(system_profiler SPHardwareDataType | awk '/Serial/ {print $4}') # Set the ComputerName, HostName and LocalHostName scutil --set ComputerName $sn scutil --set HostName $sn scutil --set LocalHostName $sn