All our ipads are added to Apple School manager and are enrolled in Jamf School.Activation lock is enabled on all ipads: some with a personal icloud account from a user, some with settings in the deployment profile.Now we want to add our M1, M2... macs and macbooks.But, i dont see an option to let macbooks enable the activation lock when setting up with a deployment profile.Also if a user enables activation lock with a personal icloud account, i don't see a bypass code in the details of my device in jamf school.Are macs not officially supported in 'Jamf School'? Are this Jamf pro features?   Thanks for the information

we’ve been experiencing several persistent issues in our Jamf Cloud instance since mid-March, and unfortunately, they still haven’t been resolved — even after the recent Jamf Pro Cloud upgrade. 1. Missing Log Details in All Policies Across all policies, we are currently unable to access detailed logs — the log entries are visible, but the “Details” links are greyed out or unclickable.This is a major issue for us, as we rely heavily on these logs for remote troubleshooting and support.The issue occurs consistently in Edge and Firefox, and Safari is not an option in our environment. 2. Configuration Profile Scope Cannot Be Modified We’re also facing a separate issue with one specific configuration profile: we are unable to change its scope.We’re aware that the profile might be corrupted — but even if that’s the case, it doesn’t explain why log details are inaccessible across all policies. This is especially

Does anyone know what plist controls Zoom to auto-boot at login?  It seems like it may be more of an Apple plist than Zoom.    

Hi everyone, the first renewal of the radius cert is due in a month and I am not confident on how to do this without disconnecting all of our 250+ clients. I believe I have perhaps made mistakes regarding best practices. However, I had no other choice since all certs and network payloads needed to be in one profile. The Jamf Profile used to deploy the 802.1x auth contains: the RADIUS cert the CA cert the info about which cert template to use to issue a cert for any given machine the wired and wireless network configuration settings with the certificates used to connect. All certs are issued via the ADCS server to be able to renew automatically since MacOS and IOS would not be able to do this if done without it. As far as I understood it, it had to be done this way, (all in one approach) to be able to select the cert to use for any given network connection that the conf-profile is controlling. However, once I would re-redeploy this conf-profile, the clients would lose the connection

Hello All, I want to deploy updates to Ipads in non business hours probably between 1-4 AM, how can i achieve that. I am new to JAMF Thanks in advance  

Hello Everybody, Our company has been using an Automatic Proxy Configuration with a proxy.pac URL on all Mac devices for about a year. Previously, we deployed this setting once via a script. Last week, we distributed the same configuration via a configuration profile to all devices. However, after this change, users started experiencing connection drop issues in Teams and Outlook. Has anyone encountered a similar issue? Also, is deploying a proxy.pac URL via a configuration profile a recommended approach?

Hi everyone! 👋 We’re eager to hear your thoughts on the App insights security report in Jamf Security Cloud. Your feedback is incredibly important to us as we work to improve the product! Below, we’ve outlined a few questions. Feel free to answer as many or as few as you like in the comments below. 1. How satisfied are you with the current App insights report?(Scale: 1 – Not satisfied to 5 – Very satisfied)2. What information in the App insights report do you find most valuable or important?(Open-ended)3. Are there any issues or pain points you’ve encountered with the App insights report?(Open-ended)4. Is there any feature or functionality you would like to see in the App insights report?(Open-ended)5. Do you have any other comments or suggestions for improving the App insights report?(Open-ended) Thank you so much for taking the time to share your thoughts. Your feedback helps us improve! Best,MichalUX Designer at Jamf

Hi all, We have a bunch of iPads in our organisation that users have logged on to iCloud using their personal Apple ID. some of these users have since left the organisation. is there a way to force log them out from iCloud on Jamf Cloud? No data backup needed as long as we can log them out.   Thanks

hello, I have removed applications manually from the computer, in this case it is oracle, but in the jamf console for some reason it still appears in Package Receipts, what can I do so that these records no longer appear, what should I delete?at the moment I have these records, but I have deleted everything but I still have these records, in the MAC where can I go to delete so that they no longer appear to me.com.oracle.jdk-11.0.14com.oracle.jdk-17.0.5com.oracle.jdk8u321com.oracle.jre

I have read that iPads wont do automatic updates as long as they are in Single App mode. Can someone confirm this? We will hold test at university with those and it would be really bad, if an iPad started an OS Update during the test by some mistake. But if that is true it would not be an issue, as they are all in SAM.

Today we are releasing Jamf Pro 11.17; highlights include: App Switcher for Jamf Platform ProductsAn app switcher has been added to streamline navigation between Jamf platform products and between multiple instances of a product. To use it, click the app switcher button in the top-left corner of the Jamf Pro interface. In the pop-up dialog, click a product to reveal its instances and shortcuts to top-level pages.Important: This capability requires logging in to Jamf Pro using OIDC-based single sign-on (SSO) configured in Jamf Account. If you do not have an OIDC identity provider (IdP), Jamf ID is available as an SSO option. For more information, see SSO with OIDC Through Jamf Account in the Jamf Pro Documentation. Support for DigiCert ONE Trust Lifecycle ManagerYou can use Jamf Pro's PKI Certificates settings to configure DigiCert ONE Trust Lifecycle Manager as a third-party CA, which can then be used to issue DigiCert certificates to managed computers and mobile devices. This featur

Hi there, I’m wondering if it’s possible to configure Jamf Protect to alert on all activities related to Jamf Connect Privilege Elevation. If not directly supported, how do you typically monitor these events using Jamf Protect? Thanks in advance!

Web Clips were configured in profiles, but no IPads were getting the Webclips. when I went into the webclips profile, it shows that the iPad has this installed. After going through a thread, I found that the App layout was configured without webclips, which prevented them from appearing.  Ok, I configured the webclips part of the App Layout and moved the apps to the home screen. Checked the Ipad and they shown up but without Icon Images even though they was added.  I went back into the Profile Web clips and removed the clips from there. Web back to the App Layout profile > Web clips and remove them. Readded them. i now have the clips but no icon images. Has anyone else had this.         

Hello all, after some testing and profile creation I have started deploying Apple TVs (4K 3rd Gen - no USB-C) in my school district [28 in testing phase]. As we deployed to our schools we ran into a problem where an Apple TV decided to stop communicating with our onPrem appliance (out of 12 deployed). The device seems to work properly regarding AirPlay use, code is issued and staff can cast to it. We setup ALL apple tvs to "Conference mode" which doesnt allow access to anything, including settings [no way to reset that way] Interwebs just mentions that we are out of luck and need to call Apple support in order to reset the device. So, now we we have a door stopper that can't be reset unless Apple support gets involved. Does anyone have tips or tricks on how the apple tvs can be reset without Apple support? Maybe someone had this issue and has some information. All other school sites will follow deployment and I will hate for this issue to happen to our apple tvs at some point and the o

At Jamf, we’re committed to creating learning experiences that meet you where you are. Today, we’re excited to share the Get Started with Jamf Pro series in the Jamf Online Training Catalog is now available in French, German, Spanish, Japanese and traditional Chinese. This localization effort follows a complete refresh to our core Jamf Pro content for new and returning users. With 16 modules including videos, written key points, checking for understanding, simulations, and resources to continue learning, we hope to provide an accessible and solid Jamf Pro foundation for users across the globe. What is Get Started with Jamf Pro? The Get Started with Jamf Pro series contains everything you need to know to succeed with Jamf Pro. If you’re new to the product, start at the beginning where we cover the basics, like an introduction to mobile device management, and help you establish your Jamf Pro environment. If you’re an experienced admin looking to jump into deploying apps, confi

The devices that I am managing Shows as MacOS 15.3.1 and shows as up to date. I don't have any restrictions on MacOS update. somehow users are unable to see any new MacOS update? When I try pushing the update through Software update, it's failing. possible it's because these devices were user enrolled. I am trying to  get a MacOS 15.5 Pkg and make users download from Self service and update.  How to get the latest Pkg or any script that i can use. It's been 2 days of me trying all sorts of scripts and nothing works.  Thanks in advance

Hi, my institution is changing its policy so that private iCloud accounts will no longer be allowed on work devices. Is there a way to just log out all iCloud accounts on Macs automatically? Thanks in advance.

Hello everyone,   I've encountered an issue where some employees in our organization receive this notification on their MacBooks:     We are looking for a way to disable these notifications across multiple devices using Jamf Pro. Has anyone else faced this issue or found a solution to manage or suppress these alerts through Jamf Pro configurations? Any guidance or advice would be greatly appreciated. Thank you!

Hi, is there a way to block the iCloud login on Mac? My users are not allowed to log into their apple account with their work Macs, so I want to block the access completely. Thanks!

Jamf Team, thank you for all-new Jamf Nation portal! It looks great and modern! First question I have - where are 3rd party products, versions tracking? Dropped? IMO it was useful 

Hello,   Experiencing a strange issue and was wondering if the community have seen this before. We run our users as Standard users, no admin access. We use a script to enable certain permissions, including printer management and wifi management. On a standard user account on a 2020 macbook pro, having run the following terminal commands as part of a script: /usr/bin/security authorizationdb write system.preferences.network allow /usr/bin/security authorizationdb write system.services.systemconfiguration.network allow /usr/bin/security authorizationdb write com.apple.wifi allow I am now able to "Forget" SSIDs, but it still prompts me for administrator username and password. Weirdly, you can see that it forgets the network regardless of whether I hit Cancel or put in local admin creds. Is this just a weird glitch that we'll have to deal with telling users "Just hit cancel", or is there something else I can do to fix this?

Hi, Does anyone know if it is possible to increase the 'nettimeout=1' argument that Jamf Connect passes to ldapsearch after performing kerberos authentication to return user LDAP attributes? This is the full command built by Jamf Connect: /usr/bin/ldapsearch -N -Q -LLL -o nettimeout=1 -o ldif-wrap=no -H ldap://dc2.realm-name.net -b DC=realm-name,DC=net sAMAccountName=shortname pwdLastSet msDS-UserPasswordExpiryTimeComputed userAccountControl homeDirectory displayName memberOf mail userPrincipalName dn givenName sn cn msDS-ResultantPSO msDS-PrincipalName   Is it possible to change the default nettimeout=1 to a higher number? This is causing us issues when trying to get the menu bar updated with user state after successful TGT. I have tried adding NETWORK_TIME 60 to /etc/openldap/ldap.conf , but Jamf Continues to build the command line using the same argument of nettimeout=1

Hi everyone, We are currently using Jamf Connect integrated with Entra ID, and our environment is configured to use Pass-through Authentication (PTA). This means user passwords are validated directly against our on-premises Active Directory (AD). The issue: When a user's AD password expires and they are logged out of the system, they essentially become locked out. Jamf Connect prompts for login, but since the password is expired, the user is required to change it. However, password change fails with the following error: Entra ID error 120013"The user's Active Directory password has expired. Reset the user's password in your on-premises Active Directory to resolve the issue or have the user use the Self Service Password Reset (SSPR) functionality if it is enabled." This means users can’t change the password from the Jamf Connect login window. They can only reset it using an external method connected directly to AD. What we tried: We implemented a custom SSPR portal that connects direc

Earlier I got a blank Dock in macOS after enrollment if I waited to long during the steps of macOS setup with account creation and everything. But now I get it most of the time. The only icon showing in the Dock is Finder.Anybody been having the same problem and/or know how to solve it for future enrollments?We’re in Jamf Cloud and fort the moment in version 11.15.1.

I am having issues with editing random configuration profiles in Jamf Pro.  When I click the name of the profile in the list of profiles, the details of the profile will load. When I click 'Edit' at the bottom, I just get a never ending spinning progress ring and the 'edit' page never actually loads. Has anyone else experienced this? I tried to search for the topic, but its such a generic search I couldn't find anything related to this specific thing..