We have a requirement for a Kisk devices on our reception for a Power Apps built for visitors.I am utilising a single app mode to deploy this. However the application is not installing without entering the apple id. 

Hey ya'll, we are about to roll out Jamf Connect to our users and I'm struggling with how to report our progress. Currently, we have a policy for the Jamf Connect app in our self service, and I can look at logs to see who ran the policy. My concern is if these logs get flushed. Is there a place to see my current Jamf Connect license count, and even better to see which devices are using a license? Thanks! 

Hello JAMF Nation, Has anyone been able to successfully create and package with the WFBS Trend client to be pushed out via policy in JAMF every single attempt I have made as resulted in failure or corrupted installations. I have found several posts here, that have helped with potential ideas but unable to get anything going successfully. Keep in mind I am a JAMF NOOB but am learning more and more each day. I have 30 machines that are out in the field and have been tasked to creating packages for: Skype for Business WFBS TrendMicro That are a bit of a challenge any assistance would be greatly appreciated. Thank You

We're doing some testing in our QA environment and configured all our Config Profiles to match what is in Prod. We've enrolled 4 Mac's and they show Invalid and the Recovery key is super long. I did try the github reissue filevault key, also escrowbuddy and ran the files and processes command, but neither work. When I run the reissue command and type in password and it's successful and I run a jamf recon, the recovery key validation changes to Valid, but the recovery key is still wrong and when you refresh it, it goes back to Invalid.    

I have a computer that is enrolled but MDM Capability is No and under Management, Management Commands are missing. I tried to re-enoll it via enrollment URL but that didn't make a difference. Any ideas?

I've been having some issues whereby JAMF Composer just seems to hang during the after snapshot on some software. It makes it through the initial indexing phase fine, however it looks like it hangs while adding files to the package staging area. It hangs on a different file each time, it is not consistent, but it is usually a file within the .app I am packaging. When I cancel creating the package source, it will usually spit out on error stating that it "can't communicate with the helper application." I've tried changing a few settings, namely I've whether or not the executables in the package require rosetta, but to no avail. (for the record, this software is advertised as being fully silicon-based, so there should be no requirements for rosetta).Anyone have any ideas? I am wondering if I just want to throw up my hands and try making the package completely manually. I have been very frustrated with composer lately, but I digress.

Has anyone been able to get Goodnotes working on the iPad via Jamf Pro?  I've received an Education License from them, but I'm unable to get it to push out to our ipads.I've tried adding the settings listed at this link to the App Config without any success.https://support.goodnotes.com/hc/en-us/articles/6543387103503and I've also looked at this article to see if any of this could help.https://support.goodnotes.com/hc/en-us/articles/6859707661455-Installing-GoodNotes-for-Institutions-via-JAMF-SchoolI've been back and forth with their support, but it seems like they have more experience with Jamf school settings and not Jamf Pro.Any help would be appreciated, thanks

Hello,I received this message from Jamf Pro Server :jamfim.lfz.ch Infrastructure Manager instance has not checked in with the JSS. What does this mean? Is it critical? Can you help me with any action I need to take? Thanks !

Afternoon!I reimaged around 30 iMacs 2017s and erased and reset up the HDDs as APFS and everything seemed good to go. However, I noticed that the Hard drives are filling up fast (school isn't in session so I'm the only one who has logged on) and are now maxed out. I originally thought that I must have spaced out and just sloppily messed up*. So, I re-imaged them again (I paid special attention to what I was doing this time around) and the same thing happened. They are Smart verified and I also ran Disk Inventory X which shows only about 80 GBs of real usage (this sounds about right). I'm wondering if the age of the HDDs could be doing this since they are used A LOT and constantly on. Any thoughts or articles would be great because the college won't want to buy new iMacs (but maybe new SSDs).*I've tackled setting up maybe a few thousand (if not many thousand) and this is the first time that I have encountered this.Thanks in advance!

Just wanted to see if anyone else had an SMTP issue upgrading an internally hosted Jamf Pro server from 10.x to 11.x? If so, how did you resolve it? We have two internally hosted Jamf Pro server environments, in the 10.x environment SMTP works fine, however in the 11.x upgraded environment it stopped working. We have a ticket open, but wanted to check here too.

Hey Jamf peoples. Is there a way to get jamf to run a local script without waiting to see the results of the script?  I've written up a pretty basic Jamf Helper script to aide with encouraging/forcing users to restart their computers. Because I set a long time out on the jamf helper window, Ideally I'd echo a script locally to the computer and then have Jamf start the script and immediately exit the policy.  When I test using an event trigger, the policy doesn't doesn't complete on Jamf's side until the local script resolves.  Is this possible without something like a launch daemon or launch agent? This is basically what I was trying to do: #!/bin/bash#variablesscriptPath="/Library/myOrg/restart.sh"directoryPath=$(dirname $scriptPath)mkdir -p $directoryPathtouch $scriptPathecho '#!/bin/bashorgIcon="/Users/Shared/MyOrgLogo.icns"helper=/Library/Application\\ Support/JAMF/bin/jamfHelper.app/Contents/MacOS/jamfHelperdate1=$(date "+%y%m%d")pmDate=$(da

Hey everyone,Are any of you experiencing issues connecting your MacBook to guest Wi-Fi networks like hotel or airport Wi-Fi? Some users are encountering error messages and are unable to pass through capital.apple.com.Any ideas on how we can resolve this issue?Thanks.

What is the proper way to automatically enroll a new device into a Static Group during prestage enrollment? I'm using Sonoma 14.4.1. Currently I have to do this manually after the end user boots up the machine. There are policies configured to a certain Static groups new devices needs to belong in. 

We are trying to update a lab of computers to 10.7.3. These computers are partitioned 50/50 with a 10.6.8 partition and and a Windows XP partition. We are getting the following error when trying to run the update: *Mac OSX could not be installed on your computer Mac OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created.* Wondering if anyone else has run into this problem and if so how did you get around it?? We have tried the install both through SelfService and by just running the install straight from the computer.

I am working on deploying a new zero-touch provisioning process. This new policy alerts the user that they're running an outdated macOS if they enroll a Mac running macOS older than Sonoma. The alert includes a button to click to launch Software Update. After the upgrade to Sonoma, the ZTP policy launches automatically thanks to a launchdaemon that gets installed on Macs running an OS older than Sonoma. After the ZTP policy completes, the user needs to reboot. When they login, they are kept waiting 10-12 minutes before they reach the desktop. When I ran this through on my test Mac, I found that softwareupdatd is responsible for this but I have not figured out exactly what is allegedly updating. Since we just ran an upgrade to Sonoma, all of the OS components should be up to date. If a Mac running Sonoma (any version of Sonoma) enrolls, we don't see this issue. This is not a complete disaster. It's just an annoyance. I did not see this happen with a Mac VM that I enrolled yesterday. The

We are transitioning to the latest version of MS Office 2021. We currently have 2019 installed, using both the serializer and 365 licensing (I'm not sure I am labeling the two license types properly). I saw a video from last years JNUC that made it seem like all I have to do with the serialized installs is to install the new serializer for 2021 Office. For 365 users, nothing needs to be done. Is this actually the case? Do I need to install the full Office 2021 package? If I am understanding properly, I don't have to do that (save for new installations).

I am trying to create a script that displays a message when a specific application is launched to alert the user it is not supported and they're using it at their own risk. I was able to get the base script I want to trigger together, but cannot seem to find a way outside of constant loop checking running processes to trigger it (below). I thought maybe a daemon would be my best bet but I can't seem to find a way to know if the application is launched. #!/bin/bash# Infinite loop to continuously monitor processeswhile true; do # Check if 'Microsoft OneNote' process is running if pgrep -x "Microsoft OneNote" > /dev/null; then echo "Microsoft OneNote process has started!" fi # Adjust sleep time as needed to avoid high CPU usage sleep 5 # Check every 5 seconds, adjust as necessarydone Anyone have a way to launch a script only at application launch, not by checking if it is running/open? 

when I do an inventory and collect hidden accounts, some macs show 60+ hidden accounts.does any knows why so many hidden accounts gets created? thank you.

Hi folks,We have a policy for our Core Apps that is set to execute once per computer each day and is triggered by a check-in. This is to ensure that users don't delete apps that they shouldn't delete, and if they do then running this policy should re-install any apps. There are multiple apps that use this same event trigger "Core-Apps".I'm currently in the process of developing a new enrolment procedure, however in testing it appears that a recurring check-in is occurring and when this happens, the enrolment process halts until the Core Apps policy has complete. As you can imagine this increases the time it takes to perform the enrolment. The Jamf.log states the following:"Checking for policies triggered by "recurring check-in" for user..."Previously, we have used this trigger to install all the core apps during enrolment, however this doesn't provide very good on-screen feedback, so instead of this I've created separate enrolment policies for each app so that better feedback can be sh

We have an iPad that has been sitting unused since November while the employee it was assigned to was laid off for the winter (we are a construction company and have a lot of seasonal layoffs).  The user is ready to start back up for this season but can't remember his passcode.  We issued the clear passcode command but there are several commands including the clear passcode that are stuck in pending.  The iPad is on LTE with Verizon.  The only WiFi it was ever connected to had it's password changed a while ago and one of the pending commands is the one to push the new WiFi information out to it so connecting it to WiFi appears to not be an option.  We have tried several incorrect passcodes and have been locked out several times, 1 minute, 5 minutes, 15 minutes and now 1 hour.  Has anyone had this happen or have any suggestions on what to do?  We don't care if it resets itself and we can start from scratch but it seems it needs to get it unlocked to ha

The Cisco anyconnect uninstaller ( from gui or running uninstaller from command line) has popup box that has two options, 'uninstall' or 'quit'. Is it possible via command line to have it choose 'uninstall'? I have a simple script to uninstall, but in testing the script I get the popup box, so I'm assuming running the script via Casper it will not work due to the popup box.

We have noticed that iOS MS Edge has forced the Sync accounts startup screen on Edge.  This was introduced in version 98.1108.56.  I put the following in the Edge app config section in Jamf, but it did not work.  Maybe these values are only good for Intune?!?!?<dict><key>com.microsoft.intune.mam.managedbrowser.account.syncDisabled</key><true/></dict>https://docs.microsoft.com/en-us/mem/intune/apps/manage-microsoft-edge  Wondering if there's any App Config that would disable this feature or how do people control MS Edge on iOS devices.

Hi there, Has anyone figured out a way to make the local admin account created in prestage into volume owner (post prestage)? The behaviour I've see so far lines up with Apple's documentation on this topic which is that the first user signed in gets the bootstrap token.I know it's possible to manually grant the local account volume owner status but that requires the current volume owner account details which in our environment is the local accounts created by Jamf Connect all as unique usernames and passwords so this cant be scripted and automated directly.

I am getting the message saying "Self Service is a component of Jamf Pro, developed by Jamf. This app must be associated with a Jamf Pro Server. Contact your IT administrator for more information." We use automated device enrollment and the iPads experiencing this issue are enrolled into our Jamf instance. Our Self Service app is set to be installed manually to avoid Apple IDs. I have already set up the app configuration as seen on the Jamf Pro documentation. Is there anything else that I am missing? Thank you!

Hi All,I need to find a way to set MacOS to use Microsoft Edge as the default browser.  Either by script or config profile.  Alot of auth/token services do not work with Safari on Monterey so would like to avoid using it altogether.  We would also like to give users the option to move to a MacOS device and a good attraction is the ability to sign into Edge (which they used on their Windows machines) and have their favourites, browsing history and cookies appear on the MacOS version of Edge. Any help would be greatly appreciated. Gavin