Added a macbook to ABM via Apple configurator 2 but it doesn't connect to Jamfpro

[haso]

Scenario is this tried to add macbook to ABM via Apple configurator 2 it worked but checked mdm server it shows correctly, but when we boot macbook, after the wifi connection it doesn't redirect to the policy pop-up via jamfpro 

can anyone face with this issue? 

[obi-k]

Believe this is PI119894. Talk to Jamf Support yet?

[HappyMac]

Two things to confirm:

1. After adding via Configurator, the device has been assigned to the Jamf MDM server in Apple Business Manager?
(this doesn't always happen automatically)

2. The device appears in Jamf Pro and has been added to an appropriate Prestage Enrollment?
(Without being in a Prestage Enrollment group the device won't automatically enrol, even if pointed at Jamf from Apple Business Manager)

[haso · Accepted solution]

this the solution, follow the below steps:

1) Log in to the Jamf Pro Console
2) Navigate to Settings > Global > Automated Device Enrollment
3) Click on the ‘Public Key’ button on the upper-right side of the page to download the key
4) Log in to Apple Business Manager
5) In the sidebar, select Settings
6) In the ‘MDM Servers’ section, choose the Name of the MDM Token we would like to renew
7) Click the Edit button on the right side of the page
8) Under MDM Server Settings, click the ‘Upload New’ button
9) Choose the .pem file we downloaded previously
9) Click the ‘Done’ button to the right of ‘MDM Server Info’
10) Click ‘Download Server Token’ near the top of the right side of the page
11) Return to the Jamf Pro Console
12) Navigate to Settings > Global Management > Automated Device Enrollment
13) Click on the name of the account we would like to renew
14) Click the ‘Edit’ button on the lower-right corner of the page
15) Click the ‘Upload Server Token File’ button
16) Choose the .p7m File that we downloaded previously
17) Click ‘Save’ in the lower-right corner of the page