Casper Focus greys out folders

jared_young
New Contributor II

I know it's just a visual thing but iPads that have been focused that have apps in folders end up being greyed out. Is there a way to not have this happen?

585e4d4081e14f858dc631f23adeda70

3 REPLIES 3

St0rMl0rD
Contributor III

Have you tried turning it off and on again?

Andy_McCaskill
Contributor

I had some Faculty explain the same situation. It's only doing it to some folders.

d074067657e141d6a983606e9367bdeb

jouwstrab
New Contributor III

That's happening to us using Apple Classroom too, occasionally after a kid has had their screen locked and/or viewed by the teacher their folders will gray out. Usually fixes by restarting the iPad.