Cisco AMP for M1 Chips

[ray_henry]

I've received the error below on 2 of my Macs, both with M1 chips. Anyone seen this before and if so any idea how I can get past it?

installer: This package requires Rosetta 2 to be installed. Please install Rosetta 2 and then try again. sudo softwareupdate --install-rosetta

installer: Error - AMP for Endpoints Connector v1.14.1.807 can’t be installed on this computer.

I'm using payloads to install AMP and it works on all the Intel Macs.

[junjishimazaki]

Well, that error message states you need to install Rosetta before installing your package. So, did you install Rosetta?

[iJake]

Cisco AMP 1.15.4 and higher are Apple Silicon native and no longer require Rosetta.

AMP for Endpoints Mac Connector OS Compatibility

[junjishimazaki]

It's not the running of the application, I think it's the installation of the package. You need to install Rosetta before installing a package. Unless you repackage to support both arm and intel. 

[IamGroot]

How are you installing the Cisco Amp package? I typically extract DMG to the /Users/Shared folder and then use a install from DMG script to install the plug mounted by the DMG since there’s a hidden folder in the DMG with the policies that the post install script runs.

[FKosmicki]

Could you by chance share that process? Amp is kicking my butt. (New)