Posted on 07-09-2021 10:58 AM
I've received the error below on 2 of my Macs, both with M1 chips. Anyone seen this before and if so any idea how I can get past it?
installer: This package requires Rosetta 2 to be installed.
Please install Rosetta 2 and then try again.
sudo softwareupdate --install-rosetta
installer: Error - AMP for Endpoints Connector v184.108.40.2067 can’t be installed on this computer.
I'm using payloads to install AMP and it works on all the Intel Macs.
Posted on 07-09-2021 11:23 AM
Well, that error message states you need to install Rosetta before installing your package. So, did you install Rosetta?
Posted on 07-10-2021 09:25 AM
Cisco AMP 1.15.4 and higher are Apple Silicon native and no longer require Rosetta.
Posted on 07-14-2021 08:32 AM
It's not the running of the application, I think it's the installation of the package. You need to install Rosetta before installing a package. Unless you repackage to support both arm and intel.
Posted on 07-14-2021 07:36 PM
How are you installing the Cisco Amp package? I typically extract DMG to the /Users/Shared folder and then use a install from DMG script to install the plug mounted by the DMG since there’s a hidden folder in the DMG with the policies that the post install script runs.
Posted on 03-18-2022 09:29 AM
Could you by chance share that process? Amp is kicking my butt. (New)