CS5 Woes.

[noah_swanson]

CS5.5 deployment now has me on my last leg. I've now tried every method to deploy this and still have no resolution.

I've tried:

* uploading the DMG into Admin and using the "this contains an Adobe installer" - This freezes with our proxy prompt for updates

* using the adobe application manager to create pkgs of each install - each time I try to install I get a permissions error

* packaging the install and running a script to execute - always fails with an unknown error

* using Composer to capture and deploy - For some reason it shows each app as having a CS5 version and then the updated version (CS5.5) and all apps crash

Any help would be incredibly helpful. I've got about 20 machines I need to build and at this point it's looking like I'm better off installing manually on each system.

Thanks,
Noah Swanson
Imaging Specialist
Enterprise Desktop Services
Phone: 309-765-3153
SwansonNoah at johndeere.com

[rockpapergoat]

if you need to get this done and don't care if you're using casper to do so, i'd use munki instead. i recommend it for most app deployments and updates, really.

here's some evidence of success with cs 5.5: http://groups.google.com/group/munki-dev/browse_thread/thread/5a99f5a09b8c79f4#

your best bet is to package with AAME and then use either munki or casper to deploy, depending on how you want to deal with this.

[talkingmoose]

I don't recall and I'm not in a place to check...
On 6/7/11 10:16 AM, "Swanson Noah" <SwansonNoah at JohnDeere.com> wrote:

The proxy prompt is caused by Air. When adding the Adobe installer to
Casper Admin, I believe you should be presented a list of optional
installs. If you see Air then de-select it.

--

William Smith
Technical Analyst
Merrill Communications LLC
(651) 632-1492

[noah_swanson]

The only AIR I see is "AIR for APPLE IOS Support (FP)". I'll give it a test and see.

Thanks,
Noah

[noah_swanson]

Tried that. Still getting a proxy prompt. On the list of apps for DesignPremium there are: - Acrobat X Pro - Creative Suite 5.5 Design Premium - Dreamweaver 5.5 - Fireworks CS5.1 - FlashPro CS5.5 - Flash Catalyst CS 5.5 - Illustrator CS5.1 - InDesign CS 5.5 - Photoshop CS5.1 - AIR for APPLE IOS Support (FP)

I've tried disabling the AIR and "Creative Suite" items, still getting a proxy prompt. I can see "Adobe AIR Application Installer" & "Adobe Air Installer" in activity monitor. After killing those processes, the install has continued. Can anyone see why I wouldn't want to software restrict that?

[sean]

Use Adobe's package creation:

http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html

Add the package to Casper and don't tick the box saying it is an Adobe install. This tick box was for versions of Adobe software that were created using Casper's Composing method of Adobe software.

I don't have any CS5.5 packages yet, but this has always worked for CS5!

Sean

[noah_swanson]

I tried this and each time I try to deploy I get a permissions error within /library/application support/jamf/downloads I've done the repair perms on the client and all the repairs to the share and database etc...

[noah_swanson]

I went back and tried the pkg given from AAME. I installed from terminal using the command line: sudo installer -pkg <path to file> -target /

It installed, then automatically uninstalled. Then I get the following errors:

Jun 7 15:47:58 wdxedsmac01 installer[40414]: PackageKit: Install Failed: PKG: pre-install scripts for "com.adobe.Enterprise.install.702E13C5-D364-4BBB-B91F-4E66B413B309" Error Domain=PKInstallErrorDomain Code=112 UserInfo=0x101815a70 "An error occurred while running scripts from the package “AdobeCS5.5DesignPremium_Install.pkg”." { NSFilePath = "./preinstall"; NSLocalizedDescription = "An error occurred while running scripts from the package U201cAdobeCS5.5DesignPremium_Install.pkgU201d."; NSURL = "file://localhost/private/tmp/AdobeCS5.5DesignPremium_Install.pkg"; PKInstallPackageIdentifier = "com.adobe.Enterprise.install.702E13C5-D364-4BBB-B91F-4E66B413B309"; }
Jun 7 15:47:58 wdxedsmac01 installer[40414]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 UserInfo=0x101815a70 "An error occurred while running scripts from the package “AdobeCS5.5DesignPremium_Install.pkg”."
Jun 7 15:47:59 wdxedsmac01 installer[40414]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Any Help?!

Thanks,
Noah

[talkingmoose]

On the same machine, can you install manually without errors?
On 6/7/11 3:50 PM, "Swanson Noah" <SwansonNoah at JohnDeere.com> wrote:

--

William Smith
Technical Analyst
Merrill Communications LLC
(651) 632-1492

[noah_swanson]

Yep. I can run the pkg with the GUI and it installs fine.