Disallow Apple Music on iOS not working?

JKoopman
New Contributor III

I've been tasked with blocking Music and related apps on a student iPad. I threw together a restriction profile with "Allow Apple Music" unchecked under iOS Functionality as well as Music, Spotify, and Pandora added to Restrict App Usage under the iOS and tvOS Applications tab, and then loaded the profile on a test iPad, but Music, Pandora, and Spotify are still present and accessible.

Anyone know what I'm doing wrong?

This is an iOS 11.0.2 iPad using JSS 9.101.0.4e37330d26f747e7888c10063736ca0e

1 ACCEPTED SOLUTION

JKoopman
New Contributor III

Never mind. Tried a different identical test iPad and the profile worked, then updated the previous iPad to 11.0.3 and suddenly it worked too. Can't explain it.

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4 REPLIES 4

tak10
Contributor II

It's working for us with similar configuration. The only thing I can think of is to make sure that the iPad is supervised.

JKoopman
New Contributor III

Yep, the iPad is definitely supervised.

Emmert
Valued Contributor

This worked on a second test iPad. There must have been some kind of conflict or something hinkey with the first one.

JKoopman
New Contributor III

Never mind. Tried a different identical test iPad and the profile worked, then updated the previous iPad to 11.0.3 and suddenly it worked too. Can't explain it.