Anyone know of a way to refresh the EDU profile on managed devices?
We're experiencing an issue with Apple Classroom where student devices
are claiming their EDU student/teacher certificates are expired, and
refreshing the EDU profile appears to fix ...
We use VPP-managed device-based app assignments for our iPads. Starting
about 3-4 days ago, suddenly all our app installs have become stuck at
"Pending - Application is not available to install". The strange thing
is, this is only happening on newer ...
I've been tasked with blocking Music and related apps on a student iPad.
I threw together a restriction profile with "Allow Apple Music"
unchecked under iOS Functionality as well as Music, Spotify, and Pandora
added to Restrict App Usage under the iO...
Since iOS 11 was released, students who have updated are being prompted
to enter their AppleID passwords for device-based app installations.
Students who use Apple School Manager AppleIDs are simply given a
message that their AppleIDs cannot be used ...
We're seeing this at our organization as well. It presumably also
happened Friday, but we didn't have school that day so no one noticed
until this morning. Already tried refreshing content and loading a new
server token, but we're still zeroed out ac...
Possibly not the same issue, but ever since this morning the Self
Service app has been refusing to install on our iPads. It returns the
error "All licenses are in use or the license is not assigned yet"
despite us having thousands of available licens...
Going to Jamf Settings > Global Management > Push Certificates > MDM
Push Notification Certificate and changing the push protocol from Binary
to HTTP/2 as well as toggling off the "Install Configuration Profiles
before Setup Assistant" option in our ...
Bumping this as we began experiencing the same issue early in March
after renewing our Certificate Authority. I've tried unchecking "Install
configuration profiles before Setup Assistant" in our prestage setting
and it lets us finish enrollment, but ...