Posted on 09-24-2020 10:44 AM
I have a Mac that's already been encrypted with FileVault (Moving it from AirWatch as the MDM to Jamf), and the Disk Encryption page for this specific computer is blank. The computer's been encrypted according to System Preferences, but Jamf for some reason isn't able to see that information, or any information relating to ecryption for that matter. What can I do to get Jamf to see the FileVault info and escrow the recovery key?
We're running Jamf Cloud if that's important
Posted on 11-02-2021 02:26 PM
I saw the same thing today for a computer. Did it eventually return?
Posted on 11-02-2021 02:54 PM
So, we ran jamf recon and it updated with the correct info.
Posted on 01-08-2024 02:43 AM
Hi,
We have the same issue on several Mac.
As you, we ran jamf recon and it updated with the correct info but after few days the inventory becomes blank again.
And Storage is empty too.