Ejecting External drives (SD Cards, DVDs etc.)

[ianshand]

All,

I'm fairly new to JAMF. I raised this in an old thread, but didn't get a response. And, I've tried searching with no luck. Since using JAMF we can no longer eject external drives. In the old thread it said their was an option in CP you needed to check, to allow this. I can't find this. Can anyone point me to the exact place I need to look for this option? Any help much appreciated.

Ian

[Kaltsas]

You likely have a config profile with a Restrictions payload configured. In the Restrictions payload there is an option for Media Restrictions. If Allow is unchecked for a specific option the item will be restricted.

[ianshand]

Hi,

Thanks for the response. We already had that checked. As I thought that was to allow external drives to mount. Which is working as expected. I still can't see a way to eject drives. The only option for ejecting I see is at the bottom of the media tab, which is eject at logout.

Ian

[Kaltsas]

When you say you can't eject external drives (like a flash drive) do you mean you can't right click eject, or drag to the trash?

Do you have a Finder Payload configured? If so do you have full/simple menu configured, or finder commands enabled/disabled?

[gachowski]

I haven't checked with 10.13 but some MCX setting were still working in in 10.12 under "Managed Preferences" so you double check that it's not enable there.

C

[ianshand]

Kaltsas - Yes that is correct. We don't have the eject option on the right click shortcut menu. And, dragging external drives to trash has no effect.

gachowski - Thanks for that suggestion. I'll check that.

Ian

[markwangpd]

I have the same issue now that I've looked. I looked in the managed preferences and finder and made sure that eject is enabled... Did anyone find the solution to this?

[mickgrant]

config profiles > finder > commands tab

[dbarry722]

Hi All.

Did anyone ever find a solution to this? I have the command to eject ticked but I still cannot eject removable drives

Thanks