JamfPro Cloud (Installation of printers)

New Contributor

So, I've been given general admin access to the JamfPro Cloud and one of things I want to do is to set up a printer on the policy. The problem is, is that it goes directly to the "Generic PostScript Driver" instead of the one I downloaded off the printer site. I have to manually add the printer with the newest driver which can be quite annoying especially when we do a policy reset. Any suggestions to get it to run by default?


Honored Contributor II
Honored Contributor II

Use Jamf Admin's feature to capture the printer after you've set it up on a Mac and configured it with the settings you need. Jamf Pro may indicate it's still pointing to the generic driver, but it's not.