JamfPro Cloud (Installation of printers)

New Contributor

So, I've been given general admin access to the JamfPro Cloud and one of things I want to do is to set up a printer on the policy. The problem is, is that it goes directly to the "Generic PostScript Driver" instead of the one I downloaded off the printer site. I have to manually add the printer with the newest driver which can be quite annoying especially when we do a policy reset. Any suggestions to get it to run by default?


Honored Contributor II

Use Jamf Admin's feature to capture the printer after you've set it up on a Mac and configured it with the settings you need. Jamf Pro may indicate it's still pointing to the generic driver, but it's not.