MAS Self Service Description showing up as 'null'

[yan1212]

Does anyone have an easy fix for this?

The description in Self Service is displayed correctly at first but then changes once the app is saved.

[jmariani]

This is happening to all our Mac App store apps as well. Does anyone have a fix for this?

[pdw]

I'm experiencing this problem as well.

[sdagley]

For me this seems to be triggered if you go back into a Mac App Store App configuration after creating it and try to edit the Self Service info. Following the adage "Doctor, it hurts when I do this..." I try never to do that, but if I do, deleting and re-creating the MAS configuration for the app seems to be the only way to restore the description.

[donmontalvo]

When we reported the issue we were told there is a Defect or Product Issue filed. We have to do the same when it happens here too.

[pdw]

@sdagley - Yep, that does it all right. Looks like I've got some fun ahead of me...

@donmontalvo - Did they mention the ID number? I'd like to track the status on this one.

[Sonic84]

Hello, I'm still seeing this issue for new VPP apps in jamfPro 10.16. Did anyone find any ways to resolve this issue?

[j_meister]

I have the problem, too!

[palmeida]

Old problem, just never fixed

[j_meister]

Support told me this is a product issue (PI-007184) and it will get fixed with the 10.20 release. I hope 10.20 is not that far away...

[dstranathan]

Bump June 2021: All Apple "iWork" VPP/MAS apps in Self Service still show "Null" in the Description field.

Jamf Pro/Self Service version 10.29.1
Keynote/Numbers/Pages version 11.1