Posted on 08-31-2016 06:56 AM
This may be a stupid question, I was just wondering if there was a way to take the CCT exam without paying all the money for the classes. I am an ACMT and have worked for Apple for over 5 years and I am very proficient in Mac OS and iOS software. Or, if possible, would a company pay for a CCT and hire you into a job without the certification as long as it's obtained later?
Posted on 08-31-2016 07:31 AM
I've likely been using Macs longer than you've been alive, and I learned a lot in the CCT class. Maybe that just shows what a dolt I am, but I think it's a great experience...
"If you think education is expensive, try ignorance". Always loved that quote.
Not trying to be snarky, but there's no shortcuts. I'd tell a potential employer your desires to get certification(s) which I would think should make you look good in their eyes.
Also, tell said company that there are "Training Passes" that allow for many certs and bodies to take them for a calendar year. Well worth the money...
Posted on 08-31-2016 07:41 AM
All of JAMF's exams are practical and require the environments set up for the class to take so even if they wanted to allow you to just take the exam, which they don't, it would not be practical.
Posted on 08-31-2016 07:59 AM
I hear where you're coming from though - I know from MY end it would help if JAMF changed the language used to describe the course. My employers have balked a little bit about sending me for a "technician" level class, instead of sending me to the "admin" level. With 20 years of experience in the Mac arena, I had the same initial reaction.
Posted on 08-31-2016 08:01 AM
I tried to go down this road, had been working as a casper admin for 2 years with no certs. Not only can you not just take the test, but you can't jump ahead on the path. The education is a revenue center for JAMF, your best bet is to get your company to get the training pass and cram as many as you can into a year. Just the way it is.
Posted on 08-31-2016 08:43 AM
FWIW, every single person in the class learned something new, including the JAMF instructor. Sometimes it's hard to have to do something that feels like it's not at "our level", but in the end, you get a rad shirt that you just can't put a price on - ok, well maybe it's a rad shirt that costs $2500 ;)
And yes, as was said, you have to start with CCT and go up. We got our pass when the change was made and could not get the CCA without the CCT first. As it turned out, based on the team's works schedule and being in LA, I kinda got hosed as I had no more opportunities for the CCA+
My coworker in NY got four certs in about four months as he had all the classes there.
Posted on 08-31-2016 10:04 AM
I agree with @scottb , location is my biggest hang up in K-12. If I was in CHI, NY or other training city, getting PASS wouldn't be an issue. But since we can't get travel taken care of, we're locked out of certifications.
Posted on 08-31-2016 12:14 PM
I appreciate all of your feedback! Glad to hear the classes are worth it and not just something that's going over basic Mac and iOS software. Will definitely take the advice to see if a company would pay for it. Thanks again!
Posted on 08-31-2016 01:10 PM
Like @djdavetrouble said, the training and certification is a revenue stream for JAMF. And a big one I'll wager.
You could try and register for the class and only show up on the last day and see if the instructor would let you take the test - not sure what the JAMF policy is, but I'd laugh if they let you. Think of it as a $2500 certification test, with a free four-day class. They're not going to discount the class or the test. Your best bet would be to get the training pass. Four classes and it's paid for itself. That's a deal if you've got a department of people looking to get trained and certified.
Posted on 09-01-2016 05:11 AM
I'm going to chime in on this one. While I have not taken the CCT class (I got my CCA back when it was the first level class), I have learned important items in EVERY SINGLE JAMF class I have taken. I will say that while taking a technician level class may sound bad, as an admin, one of the major roles I have is to serve our technicians so they can do their jobs. Seeing their jobs rolled out in front of you and how they can be done using Casper was very important to me. It helped me to write policies, profiles, MCX and build images in such a way to help them get their job done right.
It was helpful to compare notes as well with the other attendees. My CCA class was a mix of Mac newbies and long time Mac admins and I was able to pick brains of all of them. What is best about the classes is that they teach the theoretical building blocks and how to master them and how to customize them to a random environment. Sometimes I have found it good to not necessarily have tunnel vision on my own environment to understand why it is JAMF has built the product the way they have.
Anyway, having attended three JAMF classes, I can say you will learn a lot! I took my CCA in 2012. At that point I had been a Mac admin for 10 years for what it's worth.
Posted on 09-01-2016 11:06 AM
And then just to answer the question directly, gotta take the course to take the exam :)
I learned a lot in the CCT as well, plus you get a nice shirt once you pass!
Posted on 09-01-2016 12:01 PM
I'll chime in as well with my experience. While I was able to take the CCA without the CCT, I will speak about the classes I have taken.
So I had worked about 5 months with Casper learning on my own to get the company I was working for ready before I attended the Jump Start (not sure if they still do it for new customers). But I learned quite a bit from the jump start and re-organized how I did things with Casper.
About a year and half of using Casper, I signed up for the CCA. Going in I knew a lot. I've read the Casper Manual about 4-5 times at that point. I've help set up my companies complete Casper system...so had plenty of experience. But even I learned quite a bit from the CCA course. I learned some different techniques that I was able to take back to work and implement. It was very worth going to and I got to meet some great Casper users. The class had 10 students in it, with varied usage of Casper. Only 8 passed the test. I got a 100 percent on mine....and I think my experience using Casper for 1.5 years had a lot to do with that.
The main problem I see with CCT is that they have both Mac and mobility bundled together. Your test is for both sides of Casper. I never go into the mobility side of Casper, so if I had to take at test on that side, I would probably have had to study a bit more. I've known several co-workers who took the CCT and failed the test because of the mobility side. I know the issue has been discussed before....but just know that if your going to CCT - you'll need to know both sides.
Posted on 09-01-2016 12:14 PM
To concur with @roiegat - the CCT was put in place right before we got our Pass. Had to take it and I have to admit, that although someday we might do MDM on portables like iPads and iPhones, I was kinda bummed that the class was so much about it.
Thus far, that knowledge has gone unused, and but the time I ever need it - if ever - I won't remember any of it.
I too got a 20/20 on my course, and we had some people not pass. Regardless of your knowledge level, you'll learn something you didn't know, and work with good people with similar interests. Even learning how to do something a different way can be valuable. Just my 2¢ - I only have one shirt thus far...
Posted on 03-07-2019 12:52 PM
Don't waste your money. The hardware used for the class is sub-par. It went down 10x during my 4 days, including right before the test,.which was extremely distracting and affected my learning adversely. $2500 for a class with patched up hardware that doesn't work - I'm shocked! I observed that the hardware was about 5 years old - an old macbook pro and an old access point. In addition, the class just isn't designed very well. As a college educator, the pace, material, and presentation all seemed non-professional and amateurish. It's far too specific to what JAMF believes are use cases, rather than trying to actually educate the users. We truly believe it's much more about the money, then anything else and our general impression is that the JAMF folks are very inflexible and this is reflected in the training as well as the product itself. In a word - Avoid. You will learn better on your own, and you'll also have $2500 in your pocket.
Posted on 03-07-2019 04:17 PM
Wow, lots to unpack here.
Up front, we're sorry you feel that your experience was dissatisfactory. We pride ourselves on developing a rewarding and enlightening experience for all our customers, but we've obviously fallen short of that mark for you. I'd like to take a moment to publicly address a few of your expressed opinions:
The purpose of this post was not to argue your expressed opinions, but to publicly provide transparency on Jamf's position on the topics you've expressed. We truly regret your experience and respect your opinion, though we may strongly disagree. In the end, we've been incredibly fortunate to serve our customers through delivering training for the last 13 years. In that time we've enabled thousands of our customers and have benefited from the feedback that they've shared with us. We stand behind our training offerings and are confident in their ability to help support our customers to achieve success with managing their environments. We are, however, always looking to improve. As the Manager for Jamf Training, I would be more than happy to personally address your concerns further. Feel free to email me at email@example.com.
Note: corrected minor spelling and grammar mistakes.
Posted on 03-08-2019 06:44 AM
Obviously like most things, the quality of the training received is subjective and everybody has their own opinion. FWIW, I really enjoyed the training experience for both the 200 and 300 courses, and I have registered for the 400 now.
Take everybody's opinion with a grain of salt... always.
Posted on 03-08-2019 01:13 PM
I agree. 200 and 300 are well worth doing. You learn plenty, no matter what your skill level.
You get out what you put in. Ask plenty of questions and you more than get your money’s worth.