We use ISL for remote assistance. I added a new line as per ISL supports guidance but then the PPPC profile started to fail on random devices.
I've removed the additional line but the profile is still failing on random devices.
The error in the management log is:
"In the payload (UUID: 5C3CDB37-76DB-4AC6-B82E-ACCF1F2A9345), the required key 'Allowed' is missing."
Now, I'm not using a key that has "allowed" as an option, it's just "Deny" or "Allow standard user to allow" which is what I choose.
Anyone come across this issue before?
Just want to drop a me too in here. Our cloud instance was updated to 10.28 and im seeing this in a PCCC profile and in my case it seems to be only failing on 10.15.7 machines so thats fun :( Big Sur and the couple of mojaves I still have kicking around are taking the same profile fine.
Interesting – I wonder if newer OSes also reject it.
Anyone have thoughts on this?
Edit: I'm blind – newer OSes do not reject it, though I do recall having to manually grant Screen Recording permissions for TeamViewer. The other two permissions were applied successfully by the profile.
Did anyone find a way to get this working for Catalina?
PPPC utility or github's https://github.com/poundbangbash/community-screenrecording-pppc-profile
either one doesnt work for Catalina.
This failure results due to the changes Apple made on Screen Recording (Jamf: Screen Capture)
The function "Let Standard Users Approve" doesnt work it seems.
When I use PPPC Utility, it shows a "Compatibility Warning" and basically states it will cause error for Screen recording.
Anyone found a new way to get around this?
users are standard users. We dont give out admin creds (obviously).
But users cant "Allow" without admin creds to unlock the little lock on the bottom left.
You simply cannot use that option on Catalina. There is no workaround except admin permissions (At the time, SAP enterprise privileges app was extremely useful for this problem. https://github.com/SAP/macOS-enterprise-privileges)
I created separate profiles for each OS for the other PPPC permissions the apps needed, like folder access, notifications, events, accessibility, blah blah.
Real solution? Upgrade your Catalina users ASAP.
Got it, thank you for the response! Misunderstood your previous post, thought you were saying you had profile details for Catalina and prior. In the process of getting everyone off of Catalina, but was hoping for a quick solution in the meantime.