Posted on 03-31-2015 02:04 PM
This is on Casper Imaging 9.65.
After creating a config with a base 10.10.2 DMG (but I also used a custom one made from AutoDMG), a user PKG, and a directory binding, I receive this error (screenshot attached) when attempting to image.
This seems to happen on all my images now.
Interestingly enough, this has been happening on devices that already had 10.10. When I attempt to image devices that have 10.9 or below, it seems they can't mount the volume (attached this message as well).
Is there something wrong with my NetBoot set? Very surprised how this has all fallen apart.
Posted on 03-31-2015 02:48 PM
Posted on 03-31-2015 03:59 PM
Were you seeing similar behaviour before upgrading your netboot to Casper Imaging 9.65?
Posted on 04-01-2015 06:35 AM
@bentoms Odd, don't know why my pictures didn't attach. I'll try again. @Matt.Sim This is new behavior since upgrading to 9.65, yes.
Edit: What a day. Forget it, I'll just host these on imgur:
Posted on 04-01-2015 08:59 AM
Posted on 04-01-2015 09:09 AM
@bentoms That's what I thought; I saw a bug similar to Core Storage issues but that was supposed to be fixed. They're not Fusion drives for sure, just 2011 and 2012 MacBook Airs.
Posted on 04-01-2015 09:18 AM
@bentoms Sounds like 9.7 was released and I saw this in the release notes, perhaps it's related?
"D-008217 Fixed an issue that prevented Casper Imaging from creating multiple partitions when imaging a drive that has core storage enabled."
Posted on 04-01-2015 09:23 AM
Posted on 04-06-2015 08:12 AM
Ok, so an update:
I don't know why everything was working on previous releases until 9.65 then back on 9.7 but I'll take it.
Posted on 04-09-2015 10:17 AM
I am having this issue as well. I am running 10.10.3 Netboot casper imaging 9.7
"Failed to delete Core Storage information"
Posted on 04-16-2015 01:29 PM
Posted on 04-16-2015 02:20 PM
Not identicle but related, we are using a script for Deploy Studio to remove existing partitions.
It works perfectly but for whatever reason if there are existing Core Storage volumes it will fail about 10% of the time. Generally you just try again and it works the second time round fine.
Posted on 04-16-2015 02:49 PM
@btaitt Interesting enough, I had issues like this before. If you run a "repair" on the disk before, it would work. In my netboot image, I have created a app that on startup asks if its a "new mac"(meaning having 10.10) on it, if it does, it runs a repair on the disk, then I can proceed to imaging.
Give that a shot and see if that helps.
Posted on 04-22-2015 04:29 PM
Just wanted to add that we had the same issue and resolved it by using the modified rc.netboot.
Posted on 05-03-2015 02:37 AM
Posted on 05-05-2015 10:27 AM
We are seeing this consistently right now on a large 10.10.3 deployment we are working on.
@bentoms The Netboot Image we have is 10.10.3 and was created with AutoCasperNBI 1.2.
The source OS Image was created with AutoDMG. @chlaird Yes we had the rc.netboot option checked.
We are running Casper 9.72. We recently updated from 9.63 and so far so good. Before we were actually running Casper Imaging 9.65 with the 9.63 JSS as it seemed to do a better job with 10.10.3 but overall 9.72 does seem to be better. The odd thing to all of this is that if we netboot a bunch of machines and start them they will give that "Failed To Delete Core Storage" error. But if we try to do this a second time it works fine. So something gets done in that first pass that allows it all to run on the second try. So we are still working, but it would be nice if this just worked on the first try. I'm not sure if it's a Netboot Image issue or a Casper Imaging issue. Just to add these machines are new MacBook Pro's out of the box. The factory OS on them is 10.10.1. They have never been booted before.
Posted on 05-05-2015 11:42 AM
Posted on 05-05-2015 11:44 AM
Posted on 05-05-2015 12:00 PM
@rcorbin did you try running a "repair" on the disk before hand and i stated above. We ran into this issue before and this solves the problem. It's only for 10.10 machines.
Posted on 05-13-2015 07:09 PM
Running a repair on the disk before imaging worked for me as well.
Posted on 07-16-2015 07:26 AM
Saw this "Failed to delete Core Storage information" for the first time today. Casper imaging 9.65 imaging new 13 (non retina) macbook pros. Strange only some machines in the order though. Using AutocasperNBI with modified netboot.rc file. Having techs try disk repair.
Posted on 07-16-2015 03:09 PM
@CasperSally :( I have had success with Casper Imaging 9.65 myself, as per this post.
Can you try Casper Imaging 9.72?
Posted on 07-22-2015 11:02 AM
I'm also seeing "failed to delete Core Storage information" in Casper Imaging 9.72 in a netboot set created with AutoCasperNBI using a 10.10.4 image from AutoDMG. I'm not seeing this in netboot sets created with Casper NetInstall Image Creator.
Posted on 07-22-2015 12:37 PM
We are also having exactly same problem in Casper 9.72, from a 10.10.4 image with new iMac's
At present we have had to use workaround due to the time frame of getting them out, format the drive....it fails, try again it formats succesfully and then the image process works fine, not ideal but got us through for now, need to obviously find a suitable fix once this deployment is completed.
Posted on 07-22-2015 02:02 PM
I just saw this today. However if I unmount and remount the partition and then try to run Casper Imaging again it seems to work fine. I ran into this in a brand new out of the box Mac for what its worth.
Posted on 07-29-2015 08:19 AM
We have been having this issue since today,
-on a new macbook pro retina
-image is 10.10.4
-made with autocasper nbi
-another image with winclone
tried repairing,remounting the drive to no succes. Any new ideas?
Posted on 07-29-2015 09:22 AM
Casper Imaging 9.72, old school NBI build (no AutoCasperNBI) and Mac Mini 7,1 (running 10.10/14A389 straight outta China) ... could not delete CS using typical imaging/erase hd workflow. I'm going to mess with it a bit to try and establish a pattern.
Curious what OS/builds those having trouble are finding installed (perhaps not relevant)?
edit: CS info deleted on reboot/2nd pass. Meh.
Posted on 07-29-2015 03:50 PM
I've seen it before with MAc minis. Open disk Utility and run Verify Disk on the Mac Mini, then try to image it.
Posted on 07-30-2015 01:39 AM
We tried to verify the disk,repair the disk, to format it manually, to unmount it and mount it again, we still get the same error. the error only occurs when in casper imaging on the netboot i check the " format before deployment" box.
Posted on 08-08-2015 02:11 AM
@william_rogan can you post the Casper imaging debug log from the AutoCasperNBI when it fails?
Did you tick the rc.netboot option when creating the NBI in AutoCasperNBI?
Lastly, can you unmount the Macs HD when booted into the AutoCasperNBI created NBI?
Posted on 08-14-2015 07:30 AM
We use the modified rc.netboot and a 10.10.4 base netboot and Casper Imaging 9.73 and we see this pop up in about 2 out of 10 machines that we are imaging currently. We do have erase target drive selected. We are imaging macbook air 2015s right now with a single partition. If I force quit Casper Imaging and then open disk utility and wipe the drive 1st, then it works fine. Really annoying.
Edit: Now this is happening to each machine. Really very annoying.
Edit2: After checking my netboot system out, I found that my netboot clients folder had over 1500 entries. After clearing this out it seems I may have fixed this issue. Not sure though.
I wonder if the edited rc.netboot file includes a limit on client records that would have caused this.
Princeton Public Schools
Posted on 08-28-2015 11:41 AM
I found out that if you reboot after error and run Casper Imaging again, it suceeds!
Posted on 08-28-2015 11:46 AM
So I've seen this, and honestly all I've done is opened Disk Utility and erased the drive that way. Usually the first time fails and the second time succeeds. It's been limited Retinas and Airs built before the mid-2015 build.
Posted on 08-28-2015 12:44 PM
I've seen this like many others, but I've created a fork of AutoCasperNBI to include a hard drive reformatting script that runs before Casper Imaging. This script nukes the drive and repartitions to a single HFS volume. CasperImaging then takes over and installs our clean image.
Posted on 08-28-2015 12:47 PM
So far I have only seen this on new iMacs
Posted on 09-29-2015 11:37 AM
@cdev would you mind sharing more information about your fork of AutoCasperNBI and the reformatting script you are using? I'd be interested in your script especially. Thanks.
Posted on 10-14-2015 05:47 AM
Still happening to us as well when the machine is first formatted. It wont allow disk utility to unmount the drive the first go around. Then I quit disk utility then it will erase the volume and allow casper imaging to continue.
Princeton Public Schools
Posted on 10-14-2015 06:29 AM
I'm having the same issue as @gshackney. Gotta format it twice for it to work properly.
Edit: This is for new computers.
Posted on 10-14-2015 06:30 AM
So has anyone found why the netboot is not allowing this to delete properly the first time?
I'd love to fix this at the root of the problem.
Princeton Public Schools
Posted on 10-14-2015 06:54 AM
We've had similar issues with new computers that ship with Core Storage volumes. We created a simple formatting script that we run before Casper Imaging launches to destroy the Core Storage volume and create a new one. This has worked well for use so far.