Posted on 10-20-2017 05:46 AM
Has anyone else encountered this yet and has a fix or work around?
On the lock screen of an iOS 11 device (that is managed and supervised) a box appears at the bottom that says "This device is managed remotely. You can leave remote management in Settings."
This message could be very bad if students see this. Has anyone figured out a way to remove the message or even modify it? I'd be happy leaving the first sentence and removing the second :)
Posted on 10-20-2017 06:50 AM
This box comes from your Config Profile for those devices. Check there under Lock Screen Message.
Posted on 10-20-2017 07:01 AM
Nope. That message isn't coming from the lock screen setup.
Posted on 10-20-2017 07:21 AM
I set a lock screen message on our devices and do not see a remote management message on lock screens. Our devices arent locked behind a passcode though so not sure if thats why I have no seen it.
Posted on 10-20-2017 07:25 AM
No passcodes on the devices. The only time I saw it was a user initiated enrollment (I wonder if that has something to do with it).
Posted on 10-20-2017 07:28 AM
Possibly because all of our devices are enrolled via DEP.
Posted on 10-20-2017 07:31 AM
Ditto....with iOS 11 you can add any device into your DEP that you wish (and our Special Ed Dept decided to purchase an iPad and instead of going through us as usual, they purchased it 3rd party). Luckily you can enroll it via dep but it takes a few extra steps to do it.
Posted on 10-20-2017 07:35 AM
You can enroll it via DEP but they have the option of opting out of it for 30 days as well I believe.
Posted on 10-20-2017 07:49 AM
Ugh...that I did not know.
Posted on 10-20-2017 08:01 AM
Im assuming you are using Apple Configurator to add it to your DEP instance?
Posted on 10-20-2017 08:05 AM
In this one iPad instance, yes.
Posted on 10-20-2017 08:26 AM
So JAMF got back to me on this and it's part of Apple's Security guidelines. It happens when a non DEP device gets managed and supervised via AC2 and is in DEP after that. They said the message goes away in 30 days.
Posted on 10-20-2017 08:49 AM
Figured. Now be aware that the person can opt out of DEP within that 30 day timeframe.
Posted on 01-25-2018 05:12 PM
I'm also seeing this, but as I'm still within the 30-day window I'm unable to confirm if the bypass option does disappear after. This is slightly annoying, but can accept if it does disappear after 30.
Posted on 02-28-2018 12:54 PM
Does anyone out of the 30 day window know if this message and the option to opt out in the settings disappears after 30 days? I am having this same issue of the iPads giving that message on the lock screen.
Posted on 05-24-2019 11:58 AM
Does anyone know if this affects the vpp apps pushed to devices that were manually supervised due to purchasing from a 3rd party resource, I am just curious?
I am curious to know if the 30 grace period might reek havoc on managed application.
Sorry to chime in late.
Posted on 03-05-2020 08:31 AM
After a device has left remote management, is there a grace period before it can be re-added?