Posted on 09-30-2016 11:39 AM
Since the release of the Safari 10 update, we've encountered a strange issue where a small handful of clients will no longer open the browser. Nothing in the logs and not even a single bounce in the dock when clicked. It occurs under all users on the affected machine and when opened via the Terminal, all that's returned is "LSOpenURLsWithRole() failed with error -10699 for the file /Applications/Safari.app"
What's even stranger is Safari can be opened by Show Package Contents on Safari.app then opening the executable within the Contents/MacOS folder.
Anyone have any ideas?
Posted on 09-30-2016 12:46 PM
Is this on 10.11? A couple of people here resolved it by reinstalling the recent 10.11 security update. YMMV...
Posted on 09-30-2016 05:32 PM
Unfortunately for us, reinstalling the security update did not fix any of the machines affected with this. However, upgrading to Sierra seems to fix.
Posted on 10-01-2016 07:30 PM
I've been able to fix the problems by installing a copy of the Safari 10 installer that was downloaded to a system but not yet installed. Find the downloaded installer in /Library/Updates.
Posted on 10-03-2016 04:47 AM
A reinstall ended up fixing it for my clients, if you need the download and don't want to hunt down a machine that hasn't received it yet, you can download it from Apple here:
Posted on 10-14-2016 01:46 PM
Thanks, all - that just fixed the issue for me, as well.
Posted on 12-01-2016 10:01 AM
This just happened to me. The fix offered by @mikeh worked. Its actually what Apple Support had me do. My question is: why is this happening? And why isn't it happening to everyone in the environment? Hopefully Apple with come up with a reason.
Posted on 12-01-2016 10:13 AM
I literally just received a call about this reappearing 5 minutes before your reply... I ended up doing the same thing as last time, but needed Safari 10.0.1:
http://swcdn.apple.com/content/downloads/44/57/031-81873/b7woxaez0lftqe660ikhdui2cmzcuktqmo/Safari10.0.1ElCapitan.pkg
Posted on 12-13-2016 03:31 AM
Thanks for this solution, it helps a lot. But how did you find the downloadlink at the swcdn-Site of Apple? I tried to search but it failed. For the future it would be very helpful to find there some downloads of apple software. Thanks in advance for helping
Posted on 12-13-2016 04:33 AM
Apple doesn't provide those directly on Apple.com anymore, you can find them in the software update catalogs:
https://gist.github.com/geoff-codes/c7b38d695af39c4e1535