Self Service 8.52 with 10.7.4 update - name and password field blacked out
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-10-2012 01:46 PM
Just applied 10.7.4 and Safari 5.1.7. After Updates Self Service 8.52 displays blacked out username and password field at login. Login still works but it is hard to tell if text is being entered.
Anyone else have this issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-10-2012 01:51 PM
Yes, just confirmed it here but we're running 8.31.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-10-2012 01:51 PM
Yes. Same setup as thomasC.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-10-2012 10:19 PM
+1
8.52 with 10.7.4
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-11-2012 07:25 AM
Also here: 8.51 with 10.7.4
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-11-2012 07:26 AM
Login still works, you just can't see what you are typing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-11-2012 12:43 PM
Here as well
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-14-2012 09:35 AM
I saw this on a 10.6.8 Mac with the Safari 5.1.7 update using Self Service 8.22 this morning.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-14-2012 10:15 AM
Same thing on a 10.7.4 mac. We are currently at 8.1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-15-2012 01:49 AM
I just seen it on 10.6.8 with safari 5.1.5 and 8.52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-15-2012 11:15 AM
+1
8.52 with 10.7.4
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-16-2012 09:58 PM
+1 also
10.7.4 running 8.52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-16-2012 10:50 PM
Here too.
10.7.4 and 8.52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-23-2012 03:46 AM
Same problem for me too.
Anyone aware of a fix?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-23-2012 05:05 AM
Same here for the only and first time but with a 10.6.8 client and 8.43 JSS
Cheers
Carlo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-23-2012 01:42 PM
+1
10.7.4
Casper 8.51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-23-2012 02:08 PM
+1
10.7.4
Casper 8.52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-23-2012 06:23 PM
+1
10.7.4
Casper 8.52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-24-2012 02:17 PM
We are also seeing it with 10.7.4 and Casper 8.5.2. It worked fine with 10.7.2 and 10.7.3. Has anyone submitted a support ticket on this yet?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-24-2012 03:31 PM
+1 10.7.4 , Safari 5.1.7, casper 8.4.3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-28-2012 09:17 AM
There is another thread on this same topic at https://jamfnation.jamfsoftware.com/discussion.html?id=4423 that includes more specifics about the cause and our current course of action.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-30-2012 06:01 AM
I was speaking to tanderson above me, and he said that it sounds like it is more of an issue with Apple's WebKit that changed in the update. It is also affecting our Secure Exam Browser software.
Didn't see anyone mention that, but wanted to share.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-31-2012 07:49 AM
Here's a quick fix
On your JSS Server go to Library/JSS/Tomcat/webapps/ROOT/theme/selfservice2
Copy the SelfService.css file to your desktop
Open the file in a text editor (TextWrangler is what I use)
at line 58 you'll see
div#login input{
margin-bottom: 10px;
float: left;
}
make it
div#login input{
margin-bottom: 10px;
float: left;
border: 1px solid #fff;
}
copy the SelfService.css file back to Library/JSS/Tomcat/webapps/ROOT/theme/selfservice2
You will have to authenticate to get it back
by adding the white (fff) 1px border to the input field you will now have white text boxes again
Now users can launch SelfServce and see white boxes again
#nccug
Snook
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-31-2012 08:37 AM
Thank you, Snook
Worked perfectly for me.
The path for "SelfService.css" on my 10.6.8 JSS is slightly different
/Library/Tomcat/webapps/ROOT/theme/selfservice2/
Cheers
Carlo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-31-2012 08:43 AM
Carlo - glad it worked!
Good to know about the different path. That will help others too I'm sure.
So we can add 'Your path may vary" depending on your install but once you find the theme/selfservice2 folder and you are all set
Snook
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-31-2012 09:27 AM
Not sure why yet, but on our 10.7.3 JSS box, it did not seem to fix the problem. I also restarted Tomcat, but no go there either.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-04-2012 11:36 AM
Ghsimon - it may be a path issue on your install as well
You may be editing a CSS file that is not the one being used for self service.app or your path might differ as well
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-04-2012 11:51 AM
snook - where would I look to see where my self service app is looking for it's CSS file? I can't seem to find any plist entries on the client or any way to define it in the JSS.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-06-2012 02:12 PM
I will preface this all with "In my JSS Install (10.6.8 Server)"
Self Service calls a login_jsp.java file that is buried deep in the Tomcat/work/ path
There is a line that calls the CSS file at "../theme/selfservice2/SelfService.css"
The key is to find the relative path to the theme folder in your particular install
Just make sure you are in the selfservice2 folder not a selfservice folder and not the SelfService.css that is at the root level of the theme folder
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-07-2012 05:54 AM
+1 on Snook's fix. Worked on my 8.51 JSS running on Windows server. JAMF, are you listening?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 06-11-2012 02:05 AM
+1 works fine for me on 10.7.4 and JSS 8.52