I've searched all over Google for this one, but I'm still at a loss. And forgive me if this is easy as I'm relatively new to Jamf and Self Service. What I'm trying to do is create an easy way for a user to submit a ticket to our Zendesk ticketing system by using Self Service. Is this possible? (It must be.) If so, is there documentation or a walkthrough for someone who wouldn't even know where to start?
The way we did this was to add a bookmark in Self Service and for the URL we used mailto:email@example.com (or whatever your email is to generate tickets). Clicking on this in Self Service launches the default mail app and auto-addresses to your ticketing system. User just needs to enter subject and body.