Customer Education is back again with our second Jamf Pro Release Notes video! Join us for an overview of some of the new features and enhancements that are available in Jamf Pro 10.45. We hope this new resource continues to provide additional detail... View more
Today we are releasing Jamf Pro 10.45. Highlights of this release include: Google BeyondCorp Enterprise Integration The Google BeyondCorp Enterprise integration now includes the following enhancements: macOS, iOS, and iPadOS platforms are available f... View more
As a follow-up to a recent post regarding some additional IP address that have been included in the Outbound traffic from Jamf Cloud, below is a list of the Outbound IP Address that have been added. For a complete list, please see the “Permitting Inb... View more
OS 10.15.7 (Issue moves to other OS versions) Symptom: User logs in to self service and none of his software is available.The issue will travel to other computers. (had him log in to Self Service on my system. Same issue.) If I log in to Self Service... View more
Self Service has been crashing for us ever since we updated to version 10.30.1. Seems to be whenever you go into or mouse over a column in the Browse section. If you click Home as soon as you log in, it stays running and continues to work. Just insta... View more
Starting to reference some Google Docs as bookmarks in Self-Service. However, Google complains that "The version of the browser you are using is no longer supported. Please upgrade to a supported browser." How often does the codebase get updated for ... View more
We have policy with scripts for temporary admin access for 120 mins, we scope them to the requested user's self service. We used to remove the target in the policy EOD everyday. Can we automate this policy to remove the target machines after 24 hrs o... View more
Hi, really liking the new look Self Service.Question, is there a way of pushing the Bookmarks to the top of the Homepage? View more
I have an internal tool that I want to make available to users via Self Service. The tool is essentially a python script packaged with all required dependencies into a Unix Executable. I've already tried uploading the executable in a zip and adding t... View more
Hi, Mac OS: Big Sur I have an app that creates a cert during installation. As the cert cannot be trusted without user intervention in Big Sur As part of the post install script, I want to take this cert and embed it as a payload and push it into JAMF... View more
Hi Folks, Mac OS: Big Sur I am trying to push an App which trusts a certificate using a post install script, using JAMF. I have added the following line so users don't get the pop window to manually validate trust settings, also these users don't hav... View more
Recently have faced few issues that puts me in a loop, where the issue is, the computer can't connect to the internet because of some reason. To fix the cause it needs admin access. Now to grant admin access to the computer it needs to be connected t... View more
I'm working on a script that is initiated through Self Service and Startup (ongoing). I want the script to know whether it was initiated from Self Service or if it just ran because of a restart. Right now I have the script detecting whether Self Serv... View more
Most of our employees are working from home with varying internet connection speeds. There are applications that are required and there are applications that are optional. Is there a way to give users a choice of those optional applications with a ni... View more
Hi All, This worked for me...Hence I am sharing this to all the admins out there who is looking for a permanent solution of never ending AD Password Sync Issue with FileVault..First let's spit the scenarios..Scenario 1 (Mac User who is aware of his/h... View more
I know this question has been beat to death since the rollout of Big Sur, but I need a little guidance. We're new to Jamf Pro and "just ok" as Apple admins. What we're looking for is something similar to a "feature update" in SCCM or Intune where we ... View more
I'm trying to run a patch policy to install a security update available in self service to a group of machines but all machines are coming back with the same errors in the logs: Checking for patch ID 17Executing Patch Policy macOS Mojave Error: Packa... View more
I have a script to uninstall Zscaler that I want to run before upgrading an OS. When I run the script locally or via any policy not triggered by Self Service, it works. Even if I have a Self Service policy call a separate policy via a custom trigger.... View more
Hi so a few apps that auto update are still asking for admin credentials. We have either VPP or Autopkg grabbing the latest version and installing. Even though the user is on the latest version of slack or whatsapp it prompts them with the "new helpe... View more
We have 101 devices and I just verified with a smart group that 17 of them have outdated versions of self service including my daily driver which is stuck at 10.14. I can't seem to find a way to update these and was wondering if this is normal? View more
We are currently on a campaign to bring more visibility to Self-Service in our environment, since we have a lot of great solutions to common issues. My boss asked if I could get some usage statistics, which is easy for just about everything else in J... View more
I have Xcode 12 as a VPP app assigned via Apple School Manager to our Jamf Pro server Just rebuilt a machine and tried installing Xcode and it looks to install but finishes way too quickly and doesn't install. No message of a failure and nothing in t... View more
Hi, did anyone else got this issue? Do you know maybe how to fix it? View more
This is a small issue, but how 10.27.0 handles the Self Service Branding Header is not ideal for any company branding. Resizing the Self Service window distorts any image you have there. Not sure how this made it out of QA. View more
Hey everyone, After updating our Jamf Pro instance to 10.27, self-service started to return the error "item failed" whenever I run any policy from it, so for example if I install Chrome from self-service, it gets downloaded and installed successfully... View more
Good Afternoon, I was curious if anyone is experiencing odd behaviors with Macintosh Self Service after the 10.27 Jamf Cloud Upgrade. When I started my initial testing, I noticed that the Self Service application was not showing any categories. I wen... View more
Does anyone else deploy this out to their users?If so, could you tell me your method. Composer does the job, but it could be cleaner. View more
I'm having issues with installing Apple Configurator 2 in Self Service. I've "bought" the app via VPP. When I (or anyone else in our organization) click on the Self Service policy it fails and opens the App Store object for AC2. All other apps via VP... View more
Hey Jamf Patch users, I'm very curious about how folks are deploying patches using Jamf's built in management capabilities. We already have an automated process set up for ingesting and prepping patch policies for deployment. What I would like to kno... View more
Hey Everyone, I am battling with Webex teams simply trying to get it to deploy via self service. No matter what I try it just doesn't go despite reporting installed in the logs. I have tried uploading it via Jamf Admin as is in dmg form and attempted... View more
Hi Everyone,I want to put Cisco AMP (latest) version and AnyConnect (Version 4.8) into Self-service into self-service for Mac Big Sur.But the problem is that I have dmg files, not pkg and after clicking on install , it doesn't install anything.Can yo... View more
After figuring out the error in my other Python thread, I'm now running into a different problem. I used the relocatable python tool after following @tlarkin's clear instructions (thank you again!) to create a self-contained Python3 environment that ... View more
Hi, I'm new to JAMF and wondered if any of this talent pool could point me in the right direction with fixing my problem. I would my user to be able to download Office 365 apps from Self-Service. As of right now, the apps show up in self-service but ... View more