Show us your Self Service branding

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Posted on
03-02-2018
04:11 AM
- last edited
4 weeks ago
by
kh-richa_mig
I just upgraded to 10.2.1 and I'm drawing a blank for how I can brand our Self Service. I've sent the technical specifications of the icon and banner size to one of our graphic designers but without some samples of what is out there, we're kinda fumbling.
I've had a couple ideas for just boring company logo over a photo of our building. Blah. I've had another idea for a banner image that I can change out with static alerts like holiday hours, company events, special software updates that need users' attention. But I don't know how they would look with the Self Service window at different sizes. Unfortunately JamfPro doesn't give us a sandbox to play around in to preview things. (I'm struggling to get a test server working at the moment)
I know that the text overlay is white so our images have to have proper contrast for it to be seen, but I'd like to see some real-world examples. Let us see what you've got! :-)
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Posted on 03-02-2018 05:42 AM
Everence Self Service

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Posted on 03-02-2018 05:57 AM
Does the banner image get embedded within the app itself or is it called for from the server? That would help me decide how dynamic I can be with the banner image. If the app itself is updated every time I change the pic or icon, then I may have to rethink some ideas.

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Posted on 03-02-2018 07:06 AM

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Posted on 03-02-2018 07:20 AM
@AVmcclint If you ever change the icon or banner, it will pull it from the server when it opens and logs in next.

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Posted on 03-02-2018 09:27 AM
Putting a picture in there never even occurred to me! Done now
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Posted on 03-02-2018 12:42 PM
deleted

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Posted on 03-19-2018 05:06 AM
Here's what we ended up going with. It's a little bland for my tastes, but apparently our "company branding" needs to be uniform in all systems and all levels.

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Posted on 03-19-2018 06:51 AM
Work in progress! We are trying to use animated .gifs in the background but unfortunately they only load on server side :)

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Posted on 03-19-2018 06:53 AM
I believe animated GIFs and PNGs not working anywhere in Self Service is a known bug.

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Posted on 03-19-2018 07:10 AM
Is there anyway to change the font/text color for self service branding or are we just stuck with the defaults?

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Posted on 03-19-2018 07:14 AM
Vote it up!

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Posted on 03-19-2018 09:09 AM
I believe animated GIFs and PNGs not working anywhere in Self Service is a known bug.
My understanding, based on my CCE class, was that animation was considered a bug since it resulted in the zooming icons effect if you converted an ICNS to PNG in Preview, and was deliberately removed.

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Posted on 03-19-2018 09:13 AM
More on topic, our Self Service is currently less adventurous:

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Posted on 03-19-2018 01:33 PM
One of my fav parts of Jamf Pro is being able to brand Self Service. CEO loved it.

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Posted on 03-20-2018 02:17 AM

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Posted on 03-20-2018 03:01 AM
Winter theme. Upvoted the FR about more settings for branding.

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Posted on 03-20-2018 07:13 AM
After seeing everyone else, I kinda wanna step my game up now!
Looking for a Jamf Managed Service Provider? Look no further than Rocketman
________________
Virtual MacAdmins Monthly Meetup - First Friday, Every Month

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Posted on 03-20-2018 07:18 AM
@Hugonaut that looks awesome

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Posted on 03-21-2018 01:50 PM
Just a suggestion... Within Branding Name, enable Customize branding name and set the main header to:
CompanyName Self Service
(If you have "Self Service" in the Secondary header, you probably want to delete that.)
When user's have the application open, the entire header name "CompanyName Self Service" will appear in the Apple menu bar for the title of the active application instead of just "Self Service." The actual application name within finder will still be "Self Service".

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Posted on 09-06-2018 11:57 AM

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Posted on 09-06-2018 12:35 PM

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Posted on 09-06-2018 01:58 PM

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Posted on 09-06-2018 03:10 PM
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Posted on 09-07-2018 04:37 AM
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Posted on 09-07-2018 08:08 AM
I branded the name of the App and got a lot of tickets about "my self service disappeared" because the name change moved it's alphabetical placement. Oops.

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Posted on 09-07-2018 08:25 AM

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Posted on 09-07-2018 08:33 AM

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Posted on 09-07-2018 09:20 AM
Does the dock icon for Self Service stay your custom logo after you close the app? I know at one point that was an issue.

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Posted on 09-07-2018 09:24 AM
@dhanes We're running 10.2.1 and the very first time you launch it and then quit it, it does stay as the default icon, but upon the 2nd launch it does change to the custom icon. On rare occasion I've seen it take 3 relaunches, but it's rock solid after that.

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Posted on 09-07-2018 09:39 AM
@dhanes We're running 10.2.1 and the very first time you launch it and then quit it, it does stay as the default icon, but upon the 2nd launch it does change to the custom icon. On rare occasion I've seen it take 3 relaunches, but it's rock solid after that.
Seeing this same experience on 10.6.0

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Posted on 09-07-2018 12:43 PM
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Posted on 09-07-2018 01:02 PM

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Posted on 09-08-2018 12:08 AM
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Posted on 09-08-2018 12:24 AM
Oh, go on then!

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Posted on 09-08-2018 06:04 PM

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Posted on 09-10-2018 01:25 AM

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Posted on 09-10-2018 07:24 AM
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Posted on 09-10-2018 11:22 AM

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Posted on 09-10-2018 11:29 AM
I'm glad this post is getting a lot of submissions. I hope it gives some ideas to others who are trying to come up with a good look.
