Show us your Self Service branding

AVmcclint
Honored Contributor

I just upgraded to 10.2.1 and I'm drawing a blank for how I can brand our Self Service. I've sent the technical specifications of the icon and banner size to one of our graphic designers but without some samples of what is out there, we're kinda fumbling.

I've had a couple ideas for just boring company logo over a photo of our building. Blah. I've had another idea for a banner image that I can change out with static alerts like holiday hours, company events, special software updates that need users' attention. But I don't know how they would look with the Self Service window at different sizes. Unfortunately JamfPro doesn't give us a sandbox to play around in to preview things. (I'm struggling to get a test server working at the moment)

I know that the text overlay is white so our images have to have proper contrast for it to be seen, but I'd like to see some real-world examples. Let us see what you've got! :-)

146 REPLIES 146

bobv
New Contributor II

f24ef1c7c95b483b9c393335f95d54e8
Everence Self Service

AVmcclint
Honored Contributor

Does the banner image get embedded within the app itself or is it called for from the server? That would help me decide how dynamic I can be with the banner image. If the app itself is updated every time I change the pic or icon, then I may have to rethink some ideas.

jalcorn
Contributor II

f1849c03427c47ec8b7464f07c4f6852

jmahlman
Valued Contributor

@AVmcclint If you ever change the icon or banner, it will pull it from the server when it opens and logs in next.

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CapU
Contributor III

0f790396457b4120831be4d060c480cf

Putting a picture in there never even occurred to me! Done now

blackholemac
Valued Contributor III

deleted

AVmcclint
Honored Contributor

Here's what we ended up going with. It's a little bland for my tastes, but apparently our "company branding" needs to be uniform in all systems and all levels. d1f6f1cbbd7d4ddf8d6d24292a5660d2

lars0n
New Contributor II

Work in progress! We are trying to use animated .gifs in the background but unfortunately they only load on server side :)

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AVmcclint
Honored Contributor

I believe animated GIFs and PNGs not working anywhere in Self Service is a known bug.

FritzsCorner
Contributor III

Is there anyway to change the font/text color for self service branding or are we just stuck with the defaults?

AVmcclint
Honored Contributor

joshuasee
Contributor III
I believe animated GIFs and PNGs not working anywhere in Self Service is a known bug.

My understanding, based on my CCE class, was that animation was considered a bug since it resulted in the zooming icons effect if you converted an ICNS to PNG in Preview, and was deliberately removed.

joshuasee
Contributor III

More on topic, our Self Service is currently less adventurous:9989ce0e4d574b749fe794d0408dc118

chrisgreer
New Contributor II

2d6c4e6ef65442018ff2bb51f18dab83
One of my fav parts of Jamf Pro is being able to brand Self Service. CEO loved it.

kerouak
Valued Contributor

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adolfsson
New Contributor III

Winter theme. Upvoted the FR about more settings for branding.

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Hugonaut
Valued Contributor II

0e3508d9712b42afbedd10ff9bf60cd5

After seeing everyone else, I kinda wanna step my game up now!

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jalcorn
Contributor II

@Hugonaut that looks awesome

jhalvorson
Valued Contributor

Just a suggestion... Within Branding Name, enable Customize branding name and set the main header to:
CompanyName Self Service
(If you have "Self Service" in the Secondary header, you probably want to delete that.)
When user's have the application open, the entire header name "CompanyName Self Service" will appear in the Apple menu bar for the title of the active application instead of just "Self Service." The actual application name within finder will still be "Self Service".

jimderlatka
Contributor

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hjcao
Contributor

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mark_mahabir
Valued Contributor

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jphillips
Release Candidate Programs Tester

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remus
New Contributor III

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easyedc
Valued Contributor II

I branded the name of the App and got a lot of tickets about "my self service disappeared" because the name change moved it's alphabetical placement. Oops.

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kyleblanc
New Contributor III

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wildfrog
Contributor II

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danny_hanes
Contributor

Does the dock icon for Self Service stay your custom logo after you close the app? I know at one point that was an issue.

AVmcclint
Honored Contributor

@dhanes We're running 10.2.1 and the very first time you launch it and then quit it, it does stay as the default icon, but upon the 2nd launch it does change to the custom icon. On rare occasion I've seen it take 3 relaunches, but it's rock solid after that.

kyleblanc
New Contributor III
@dhanes We're running 10.2.1 and the very first time you launch it and then quit it, it does stay as the default icon, but upon the 2nd launch it does change to the custom icon. On rare occasion I've seen it take 3 relaunches, but it's rock solid after that.

Seeing this same experience on 10.6.0

tblackwell
New Contributor

0413a4c130824add9c3ef71bf2285391

easyedc
Valued Contributor II

@tblackwell

"Software Center" for Mac

Ha! That makes me chuckle.

Not applicable

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neilmartin83
Contributor II

Oh, go on then!

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supson
New Contributor III

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sdunbar
Contributor

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patgmac
Contributor III

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GlobalHealingCe
New Contributor II

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AVmcclint
Honored Contributor

I'm glad this post is getting a lot of submissions. I hope it gives some ideas to others who are trying to come up with a good look.