Posted on 05-20-2018 06:28 PM
Trying to get a handle on what might have happened to one of our laptops. We had a machine that went through pre-stage enrollment this afternoon. The inventory record shows a local user account that was created plus our standard management account. There also appears to have been a local printer that was set up. Still, the current status for the device is "unmanaged."
The management history logs show our configuration profiles being installed and then show them being removed 2 minutes later. This begs the question how the profiles were removed. The local user account did not have admin rights. Does this mean the user must have had the password for our management account? Just trying to get some idea of how these profiles could have been removed.
Posted on 05-20-2018 09:04 PM
I have seen this issue my self, my best recommendation is to conduct a backup, then shut down tomcat run a database repair and optimise and a reboot.
Assuming you are enrolling using jamf 10.4.1 and high sierra 10.3.4?
Posted on 05-20-2018 09:59 PM
Posted on 05-21-2018 04:52 AM
Increased logging on MDM profile delivery would be nice.
Posted on 05-21-2018 06:00 PM
From my recollection, on our internally hosted server, I think it was some of the certificates or certificate renewals for push notification on the server had a part in it occurring.
Posted on 07-18-2019 04:19 PM
Has there been a confirmed work around for this problem?